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Nurse Director/Manager - Primary Care

Harbor Health

Harbor Health

Remote
Posted on Oct 9, 2024

Harbor Health looking for an experienced Nurse Director/Manager to become a member of our team! Harbor Health is an entirely new multi-specialty clinic group in Austin, TX utilizing a modern approach to co-create health with those who get, give, and pay for it, allowing everyone to fully flourish. Join us as we build a fully integrated system that connects care to a better payment model that truly puts the human being at the center.

The Nurse Director/Manager at Harbor Health plays a key role in ensuring the efficient and effective operation of site-based and remote care teams. This role combines clinical leadership with administrative and managerial responsibilities, overseeing nursing staff (all disciplines as assigned) and clinical operations to deliver high-quality, member-centric care. The position focuses on driving quality improvement, fostering professional development, and ensuring regulatory compliance, all while supporting Harbor Health’s vision of a fully integrated care system.

Duties/Responsibilities:

  • Clinical Leadership:
    Provide clinical guidance and supervision to nursing staff, ensuring safe, evidence-based care delivery. Oversee member care activities and implement clinical policies and procedures to improve care programs such as Chronic Care Management and Remote Patient Monitoring.
  • Staff Management:
    Recruit, hire, train, and supervise nursing and lead medical assistant staff. Manage schedules and performance evaluations, promoting a positive work environment and encouraging professional development.
  • Quality Assurance:
    Work closely with the Quality Nurse and Clinical Services Manager to monitor and maintain adherence to quality and safety standards, including infection control, quality measure engagement & gap closure and accreditation requirements. Lead the implementation of quality improvement initiatives to enhance member satisfaction.
  • Population Health Program Development:
    Collaborate with healthcare providers and community organizations to design and implement population health programs that meet the needs of target populations.
  • Resource Management:
    Manage the allocation and utilization of clinical resources, ensuring optimal use. Collaborate with administrative staff to support clinic operations and resource distribution.
  • Collaboration & Communication:
    Facilitate clear communication between clinical teams, administrative staff, and members. Address member concerns and complaints and work with healthcare professionals to optimize member care.
  • Regulatory Compliance & Emergency Preparedness:
    Stay informed on healthcare regulations and ensure staff are trained and prepared for emergencies, maintaining compliance across all operations.
  • All other duties and responsibilities as assigned

Minimum Skills & Experience Required:

  • Bachelor’s degree in Nursing (BSN)
  • Current Registered Nurse (RN) license in Texas
  • 5+ years of clinical experience in primary care or a similar setting
  • 3+ years of leadership or management experience in healthcare
  • Proficiency with electronic health records (EHR) systems, particularly Athena
  • Strong organizational, communication, and problem-solving skills
  • Knowledge of healthcare regulations and compliance standards

Additional Skills & Experiences Preferred include:

  • Master’s degree in Nursing (MSN) or related field
  • Advanced nursing certifications (e.g., Nurse Practitioner or Clinical Nurse Specialist)
  • Experience leading population health programs or quality improvement initiatives
  • Strong background in infection control, environment of care, and accreditation processes

Physical Requirements of the role include:

  • 50% of the time will be in-person at clinics or offices in Austin, TX. Occasional travel to other locations (up to 10%) may be required.

If you are passionate about health care and you want to create something new together, we want you to be apart of our team!