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Associate Manager, Retail Facilities

Warby Parker

Warby Parker

Operations
New York, NY, USA
Posted on Saturday, June 15, 2024

Warby Parker is searching for an organized, hardworking Associate Manager of Retail Facilities who’s experienced in managing multi-unit retail locations. On an average day, this individual will respond to facility requests, track budgets, inspect the quality of work by third-party vendors, and maintain regular communication with stores and Retail field leadership. This is a job for someone who has a genuine passion for people, systems, and problem-solving. Sound right up your alley? Keep reading!

What you’ll do:

  • Respond to all of the Retail team’s requests and ensure smooth, safe store operations across all locations
  • Manage the CMMS (Computerized Maintenance Management Software) ServiceChannel, including receiving work requests, assigning work orders, entering system data, providing the overall system administration, and staying up-to-date with new functionalities and system enhancements
  • Communicate and coordinate schedules for store operations and vendors
  • Identify root causes for ongoing issues to prevent reoccurrence
  • Lead all aspects of project implementation, as well as communication with external contacts
  • Represent the Retail Facilities in interdepartmental meetings to help streamline communication and action between departments
  • Coordinate all Facilities activities, work direction, and support systems
  • Prepare and maintain RFPs, bid information, and other contract documents—plus internal billbacks and documents for Facilities-supported events
  • Provide administrative support by maintaining and organizing the department's central files and information as well as locating parts, supplies, and materials for team members

Who you are:

  • Backed by 3+ years of relevant work experience
  • Experienced in operating ServiceChannel
  • A self-starter who is detail-oriented and metrics-driven
  • Comfortable working in a fast-paced environment
  • A proactive worker with strong organizational, follow-up, and time management skills
  • Able to predict trends and react (with lightning speed!)
  • Someone who embraces and enjoys change
  • An overall energetic individual who loves interacting with people

Some benefits of working at Warby Parker for full-time employees:

  • Health, vision, and dental insurance
  • Life and AD&D Insurance
  • Flexible vacation policy
  • Paid Holidays
  • Retirement savings plan with a company match
  • Parental leave (non-birthing parents included)
  • Short-term disability
  • Employee Assistance Program (EAP)
  • Bereavement Support
  • Education Reimbursement
  • Free eyewear
  • And more (just ask!)

Warby Parker, in good faith, believes that the posted salary range is accurate for this role in New York at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive a cash bonus and an equity bonus as part of the total compensation package. Details and eligibility will be discussed during the application process.

New York Pay Range
$70,875$81,000 USD

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About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.