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Benefits & People Operations Specialist

Warby Parker

Warby Parker

Accounting & Finance, People & HR, Operations
New York, NY, USA
Posted on Tuesday, April 23, 2024

Warby Parker is looking for an all-star Benefits & People Operations Specialist to join us as a key member of the People team at our New York City headquarters, supporting employees across the U.S. and Canada. The Specialist will be a resource for all things People-related, including the employee lifecycle and benefits administration. Our ideal candidate is a positive self-starter, with an eagle eye for detail and a passion for helping others. Ready to impact the future of Warby Parker? Read on!

What you’ll do:

  • Manage employee health and welfare benefits, including 401(k), enrollments, eligibility, HRIS maintenance, communication, reconciling of invoices, and compliance audits and testing
  • Lead annual open enrollment processes by drafting communications, coordinating vendor attendance, and managing enrollment platforms
  • Partner with external vendors and consultants to evaluate and optimize benefits offerings and escalate benefit inquiries as needed
  • Effectively interpret, process, and administer all leave-of-absence requests and disability claims for state, federal, and company leave programs
  • Serve as the primary point of contact for all basic employee inquiries and escalated benefits issues
  • Proactively identify areas for process improvement, making data-driven recommendations, and contribute to People Operations ad-hoc projects
  • Support key operational processes and workflows across the employee lifecycle ensuring the proper flow of employee data and system functions

Who you are:

  • Backed by at least 1+ years of relevant experience in Benefits and HR Operations
  • Armed with a bachelor’s degree or equivalent education
  • Comfortable in Microsoft Excel / Google Sheets and eager to become a guru
  • Extremely detail-oriented (you’ve never met an “i” you didn’t want to dot)
  • An expert communicator in writing and in person (the ability to communicate professionally with external and internal folks, and with all levels of management, is paramount here!)
  • Able to manage highly confidential and sensitive matters with poise and maturity
  • Comfortable juggling different tasks and ensuring they are completed in a timely manner and without errors; able to quickly digest and execute new processes and identify opportunities to make improvements
  • Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Some benefits of working at Warby Parker for full-time employees:

  • Health, vision, and dental insurance
  • Life and AD&D Insurance
  • Flexible vacation policy
  • Paid Holidays
  • Retirement savings plan with a company match
  • Parental leave (non-birthing parents included)
  • Short-term disability
  • Employee Assistance Program (EAP)
  • Bereavement Support
  • Education Reimbursement
  • Free eyewear
  • And more (just ask!)

Warby Parker, in good faith, believes that the posted salary range is accurate for this role in New York at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.

New York Pay Range
$61,250$70,000 USD

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About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.