IT Warehouse Operations Associate
Veho
This job is no longer accepting applications
See open jobs at Veho.See open jobs similar to "IT Warehouse Operations Associate" General Catalyst.IT, Operations
New York, NY, USA · Remote
Posted 6+ months ago
IT Warehouse Operations Associate
Hybrid, New York • Hybrid, Dallas
Information Technology
Remote
Full-time
About Veho
Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.
We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.
Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.
To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.
About the Role
As an IT Warehouse Operations Associate, you will be a critical part of Veho’s IT team, responsible for the organization, configuration, shipping, and tracking of IT assets used across our warehouse and driver operations. You’ll work cross-functionally with IT, Security, Field Operations, and third-party logistics providers to ensure that devices such as scanners, routers, laptops, and accessories are securely provisioned, tracked, and deployed in a timely and efficient manner.
Key Responsibilities
- Prepare, configure, and package IT hardware (e.g., barcode scanners, laptops, networking gear) for distribution to Veho warehouse sites.
- Maintain accurate inventory records in asset management systems.
- Monitor and manage inbound and outbound shipments of IT equipment.
- Collaborate with Field Operations and IT Support to fulfill hardware requests and troubleshoot logistical issues.
- Ensure hardware is labeled, tagged, and configured per IT security and operational standards.
- Partner with Security to verify that devices meet compliance standards before deployment.
- Perform quality assurance checks on returned equipment and process accordingly (e.g., sanitize, repair, restock, decommission).
- Coordinate with vendors, carriers, and internal teams for timely hardware delivery and returns.
- Travel to warehouse locations for onsite device support, inventory audits, and coordination with local operations teams.
- Troubleshoot and resolve hardware, internet connectivity, and software-related issues impacting warehouse operations, escalating to appropriate teams as needed.
Qualifications
- 3+ year experience in IT operations, warehouse logistics, or hardware provisioning.
- Familiarity with asset management tools and shipping platforms (e.g., UPS, FedEx).
- Strong organizational skills with high attention to detail and the ability to manage multiple tasks.
- Basic understanding of device configuration, shipping procedures, and IT compliance.
- Comfortable lifting and handling packages (up to 50 lbs) in a warehouse environment.
- Excellent communication and collaboration skills across technical and non-technical teams.
Nice to Have
- Experience working with MDM systems (e.g., Kandji, Intune, Scalefusion).
- Understanding of endpoint security basics.
- Familiarity with scanner configuration (e.g., Zebra devices) and networking basics.
Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that’s built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in our high-performers.
Join us in building the future of ecommerce logistics and in doing the work of our lifetime!
(Veho is unable to provide sponsorship at this time.)
All California applicants please reference our California Applicant Privacy Notice located here.
Req ID: R531
This job is no longer accepting applications
See open jobs at Veho.See open jobs similar to "IT Warehouse Operations Associate" General Catalyst.
