Principal Product Designer, Facilities
Veho
Product, Design, Operations
Nashville, TN, USA · Dallas, TX, USA · Texas, USA · Chicago, IL, USA · Philadelphia, PA, USA · Denver, CO, USA · Atlanta, GA, USA · Austin, TX, USA
Posted on Mar 20, 2025
About Veho
Veho is on a mission to revolutionize the post-purchase experience. We’re building a new, end-to-end logistics infrastructure—from middle mile to last mile—powered by tech that puts customers first. By removing the pain points in delivery and returns, Veho creates deeper loyalty and trust between brands and their customers. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.
We’re proud of our diverse and inclusive culture, our best-in-class benefits, and the chance for every team member to share in our success through equity. Whether you work at one of our facilities or remotely, at Veho you’ll join a mission-driven team that’s transforming logistics—and having a lot of fun along the way.
About the Role
As a Principal Product Designer, Facilities, you will lead the design strategy and execution for Veho’s warehouse and facility operations tools. You will own key surfaces and work across multiple products, from our Warehouse Management System (WMS) to our mobile scanning application. Additionally, you will be a key driver of the design system that powers all of our tools. You’ll collaborate with Product, Engineering, and Operations teams to design intuitive, efficient solutions that empower facility managers, warehouse staff, and drivers. Your work will directly impact Veho’s operational efficiency and delivery network performance.
What You’ll Do
- Define & Drive Strategy – Own the design vision for facilities tools and workflows, ensuring they scale with Veho’s growth.
- User-Centered Design – Conduct research with warehouse staff, operation managers, and drivers to deeply understand their pain points and optimize their workflows.
- Cross-Functional Collaboration – Partner with Product, Engineering, and Operations to align on key priorities and drive seamless execution.
- Prototyping & Testing – Rapidly prototype solutions, validate ideas through user testing, and refine designs based on feedback.
- Systems Thinking – Design intuitive, data-driven interfaces that integrate with Veho’s broader logistics ecosystem, as we move toward a unified application for all users.
- Mentorship & Leadership – Advocate for best-in-class design practices, mentor designers, and help shape Veho’s design culture.
- Be on the Ground – Spend a day on-site(in a warehouse) once every other week to gain first-hand insights and foster strong relationships with local operations teams.
What a Great Candidate Looks Like
- Logistics & Operations Experience – You understand the complexities of warehouse operations and last-mile logistics, allowing you to design tools that feel intuitive and highly effective.
- Systems Thinker with an Eye for Detail – You see the big picture but also sweat the small details that make experiences seamless.
- Strong Facilitation & Influence – You excel at aligning teams around a shared vision, bringing stakeholders along through compelling storytelling and structured problem-solving.
- Hands-On – You’re comfortable getting into facilities, observing workflows firsthand, and rapidly iterating on solutions.
- Data-Informed Designer – You use both qualitative and quantitative data to drive decisions and refine designs for maximum impact.
- Bias for Action – You thrive in fast-moving environments, making smart, strategic decisions that push the work forward.
What you Bring
- 8+ years of experience in product design, with a strong portfolio showcasing complex system design.
- Experience designing for logistics, warehouse operations, or enterprise tools.
- Expertise in Figma and prototyping tools, with a deep understanding of interaction and service design.
- Strong ability to navigate ambiguity, define problems, and execute solutions at scale.
- Experience leading user research and applying insights to inform design decisions.
- Excellent communication and storytelling skills, with the ability to align cross-functional stakeholders.
- A passion for operational efficiency, problem-solving, and user advocacy.