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Human Resources Business Partner



People & HR, Sales & Business Development
New York, NY, USA
Posted on Thursday, September 14, 2023

Meet Upside

We created Upside to help communities thrive! Our retail technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick and mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cash back than any other product, and tens of thousands of brick and mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our local retailers, the consumers they serve, and towards important sustainability initiatives.

Upside was named on Deloitte's 2021 & 2022 list of Fastest Growing 500 Tech Companies and #308 in Inc.’s America’s fastest growing private companies of 2022. Upside’s Series D funding round was led by General Catalyst with a $1.5 billion valuation in March 2022. Other notable investors include Bessemer Ventures and Formation8.

Our mission, values, and commitment to inclusivity guide our team of more than 350 people worldwide, and the quality of our culture is reflected in the impact we’ve had on communities nationwide. But don’t just take our word for it! In 2023, Upside was included as a Top Workplace in the USA, received six Best Places to Work awards from Built In, and was named a Top Workplace for Perks & Culture by The Muse.

About the Role

Upside is looking for a Human Resources Business Partner to support the Go To Market (GTM) function! The ideal candidate will work directly with GTM line managers to achieve business goals through coaching, effective change management, employee engagement strategies, and talent management. You’ll help managers look around corners with data-driven recommendations and solutions that improve performance, retention, and the overall employee experience.

If you're passionate about the employee experience, thrive in a fast-paced environment, and have a track record of bringing projects to life, we would love to meet you!

What you'll do:

  • Champion and support HR and business initiatives for GTM organization
  • Partner with line management to provide coaching, HR guidance, and employee relations advice
  • Drive the HR vision and execution of people strategies to deliver positive results
  • Serve as a strategic partner with managers to retain, develop, and motivate people
  • Review and analyze data to identify trends to develop solutions, program, and policies
  • Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
  • Serve as a link between management and employees and provide HR support and coaching
  • Partner with managers to build leadership capabilities and identify high potential employees
  • Promote positive employee relationships through communication and interpretation of HR policies
  • Proactively assess and execute talent management strategies to support individual and team growth and development
  • Manage the Performance Review process for assigned business groups
  • Manage and resolve employee relations issues
  • Partner with colleagues across the entire People & Workplace Department to deploy strategies
  • Actively contribute to the development of a respectful and safe environment within Upside
  • Participate as an integral member of the extended People & Workplace community

What you need:

  • Bachelor’s degree in Human Resources, Business Administration, or related, or equivalent education.
  • 3+ years of experience as a HRBP at a fast-growing company, preferably in tech
  • Strong working knowledge of federal, state, and local labor laws and reporting requirements
  • Ability to thrive in a fast-paced, rapidly changing, “get it done” environment
  • A high level of organization and the ability to prioritize independently and self-driven to meet deadlines
  • Comfort with ambiguity, asking questions, chasing down answers, and operating with minimal guidance
  • Ability to work at both strategic and tactical levels – a hands-on team player
  • Outstanding attention to detail from start to finish
  • Good judgment, versatility, flexibility, and a strong work ethic
  • Open to travel to our DC, Austin, and Chicago offices, as required for your business partnerships, throughout the quarter.

The fine print:

  • Location: This role will sit in our NYC office in the Flatiron District on a hybrid basis.
  • Notice to recruiters and placement agencies: This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.

At Upside, we believe that diversity drives innovation. Our differences are what makes us stronger. We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here. Come join us!