Meet Upside

We created Upside to help communities thrive! Our retail technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick and mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cash back than any other product, and tens of thousands of brick and mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our local retailers, the consumers they serve, and towards important sustainability initiatives.

Upside was named on Deloitte's 2021 2022 list of Fastest Growing 500 Tech Companies and #308 in Inc.’s America’s fastest growing private companies of 2022. Upside’s Series D funding round was led by General Catalyst with a $1.5 billion valuation in March 2022. Other notable investors include Bessemer Ventures and Formation8.

Our mission, values, and commitment to inclusivity guide our team of more than 350 people worldwide, and the quality of our culture is reflected in the impact we’ve had on communities nationwide. But don’t just take our word for it! In 2023, Upside was included as a Top Workplace in the USA, received six Best Places to Work awards from Built In, and was named a Top Workplace for Perks Culture by The Muse.

Meet the Merchant Experience team:

As a part of the Engineering organization, the Merchant Experience (ME) team builds and refines the billing platform, which is the foundational billing configuration and management tool. The ME team partners with Product counterparts to simplify billing configurations and arrangements, which enable the Company to scale and deliver a higher quality of service.

What you'll do:

• Work on a team of up to 3-4 engineers + a product manager on our larger projects and sometimes individually on smaller, bite-sized improvements
• Improve our billing infrastructure’s’ ability to scale with a growing user and merchant demand
• Occasionally lead projects from inception through deployment
• Mentor other engineers
• Collaborate with the team to improve process through agile methodologies
• Monitor and support live systems in a rotation with the rest of your team

What you need:

• 5+ years of experience (academic experience counts!)
• In depth knowledge of distributed, fault-tolerant systems and experience developing within them
• Experience working with product partners in an agile environment
• A growth mindset
• Experience driving code from whiteboard scribbles to running in production
• Strong self-discipline and don’t need to be micromanaged
• Passion for working in a dynamic and growing startup environment with a tight-knit, supportive engineering team that strives to make work interesting, challenging, and fun
• Experience working with dispersed teams
• Have a constant desire for learning and self-improvement.
• Ability to take risks and fail, then learn and self-improve

Our tech stack:

• Microservices written in Java and Python 3
• AWS Lambdas written in Python 3
• Jenkins and Github Actions CI/CD Pipeline
• AWS Services, managed through Terraform (Step Functions, Fargate, RDS, SNS, SQS, ECS)

The fine print:

• Location: This is a fully-remote role that may sit anywhere in the United States. You're welcome to work from our DC, Austin, Chicago or New York office if you're in-region!
• Notice to recruiters and placement agencies: This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.

At Upside, we believe that diversity drives innovation. Our differences are what makes us stronger. We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here. Come join us!

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