Meet Upside

We created Upside to help communities thrive! Our retail technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick and mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cash back than any other product, and tens of thousands of brick and mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our local retailers, the consumers they serve, and towards important sustainability initiatives.

Upside was named on Deloitte's 2021 2022 list of Fastest Growing 500 Tech Companies and #308 in Inc.’s America’s fastest growing private companies of 2022. Upside’s Series D funding round was led by General Catalyst with a $1.5 billion valuation in March 2022. Other notable investors include Bessemer Ventures and Formation8.

Our mission, values, and commitment to inclusivity guide our team of more than 350 people worldwide, and the quality of our culture is reflected in the impact we’ve had on communities nationwide. But don’t just take our word for it! In 2023, Upside was included as a Top Workplace in the USA, received six Best Places to Work awards from Built In, and was named a Top Workplace for Perks Culture by The Muse.

About the job:

Upside’s rapidly growing and looking for a Senior Human Resources Business Partner to support our Sales Department. You'll be the go-to trusted advisor and champion for all members of the Sales team and partner with leadership to develop and implement HR strategies focused on talent management, organizational effectiveness, workforce planning, and employee engagement. You’ll help business leaders look around corners with data-driven recommendations that improve performance, retention, and the overall employee experience. If you thrive in a fast-paced environment, and have a track record of bringing projects to life, we would love to meet you!

What you’ll do:

• Lead and support HR and business initiatives for Upside's Sales Department.
• Drive the HR vision and execution of people strategies to deliver positive results.
• Serve as a strategic partner for the Sales leadership team to retain, develop, and empower all employees.
• Review and analyze data to identify trends and recommend solutions to improve performance, retention, and engagement.
• Serve as a link between management and employees and provide HR support and coaching to all levels of the organization.
• Partner with people managers to build leadership capabilities, identify high-potential employees, and develop succession plans.
• Promote positive employee relationships through communication and interpretation of HR policies.
• Proactively assess and implement talent management strategies to support individual and team growth and development.
• Lead the Performance Review process for assigned business groups.
• Handle employee relations issues.
• Partner with colleagues across the entire People Workplace Department to deploy strategies.
• Actively contribute to the development of a respectful and safe environment within Upside.
• Participate as an integral member of the extended People Workplace community.

What you need:

• Bachelor’s degree in Human Resources, Business Administration, or related, or equivalent education.
• 8+ years of proven experience as an HRBP in a high-growth, rapidly changing environment, preferably in the technology space.
• The ability to understand business goals as well as design and implement new approaches, policies, and procedures to effect continual improvements in business objectives, productivity, and development of HR within the company.
• The desire and ability to be an influential and credible senior member of the HRBP team, including providing the necessary support, follow-up, and leadership to ensure the team achieves desired results.
• An understanding of the entire talent system and each stage of the employee lifecycle and applying that understanding to craft integrated solutions that are thoughtful and reinforced by upstream and downstream talent programs.
• A solutions-focused mindset and comfortable working in an environment that demands strong, data-driven deliverables along with the ability to identify problems and drive appropriate solutions.
• A bias for action, a stellar work ethic, and the desire to achieve excellence.
• The ability to operate with autonomy and discretion.
• A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement.

The fine print:

• Location: This is a fully-remote role that may sit anywhere in the United States. You're welcome to work from our DC, Austin, Chicago or New York office if you're in-region!
• Notice to recruiters and placement agencies: This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.

At Upside, we believe that diversity drives innovation. Our differences are what makes us stronger. We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here. Come join us!

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