We’re looking for an innovative Instructional Designer and eLearning Developer who can design and build memorable, engaging learning experiences for our users. This could include eLearning, videos, simulations, interactive tutorials, in-product walkthroughs and feature guides, and hands-on labs. Whatever it takes to “meet users where they live” and deliver effective learning. You’ll be responsible for creating world class learning content for customers, partners, and employees. The audience ranges from end users, who may have never had direct access to data, to sophisticated business analysts, to technical implementation teams. You keep on top of current developments in learning technology, to come up with delightful new solutions to learning challenges. You will be responsible for designing, developing, and maintaining our extensive library of in-app supports created with Pendo.

This position is based in Bangalore. We’ll especially want to talk to you if you’ve created learning content for a database, business intelligence, or big data offering and if you have experience with in-product adoption tools like Walkme or Pendo. Please send us some samples of your work, along with your application.

What You'll Do:

• Design and build out learning content for self-paced and, in some cases, instructor led classes
• Deliver learning that is highly engaging and effective at making our customers successful with our products
• Help load and edit content in our Learning Management System (LMS)
• Create and manage in-app walkthroughs and feature highlight guides, to engage learners directly in the product and help drive adoption
• Track metrics to help us understand the adoption and effectiveness of our learning approaches
• “Bend the curve” by constantly evolving how we build and deliver learning

What You'll Bring:

• 3+ years experience designing and creating exceptional learning content
• Proven ability to produce world class content and deliver on complex project plans
• Great design, written communication, production, and teamwork skills
• Strong html, javascript, and css background is required
• Experience using Pendo in a saas environment is preferred
• Domain knowledge of reporting tools like Power BI, Qlik, Tableau, and Excel preferred
• Expert level skills in modern eLearning tools such as Adobe Captivate, Articulate Storyline/360, and TechSmith Camtasia
• Experience using Learning Management Systems (LMS)
• Extreme bonus points if you have some ThoughtSpot experience too!

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