Production Engineer - Software Development
ThoughtSpot
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See open jobs at ThoughtSpot.See open jobs similar to "Production Engineer - Software Development" General Catalyst.What makes ThoughtSpot a great place to work?
To make our dent in the universe, we seek employees with unique identities, backgrounds, and perspectives that want to build an inclusive, respectful company culture and truly challenge the status quo. We are very deliberate about building a culture focused on selfless-excellence, continuous learning and improvement (2% done) achieved through diversity (balance-for-the-better) and inclusion.
We seek a well-rounded Software Developer with a Supportability and Automation-oriented mindset to join our Production Engineering team for enhancing Visualization capabilities and Growth monitoring/management of ThoughtSpot. The role will involve troubleshooting and automating remediation with a view to building tooling to strategically fix production issues and enhance ThoughtSpot’s capabilities.
This role is for you if you are passionate about developing tools and automation to deploy, maintain and troubleshoot distributed services and applications in Cloud and On-Premise Infrastructure. You will be responsible for fixing the big picture comprising of the interconnect of the ThoughtSpot service stack and will use a variety of tools and approaches to solve a broad spectrum of problems.
The use cases include, but are not limited to, minimizing manual operational effort, incident postmortems and proactive identification of potential issues that may otherwise be hard to foresee. The ability to work with globally located cross-functional teams in a rapidly growing environment is a must.
Responsibilities
- Develop tools and frameworks for services and applications.
- Build tools and workflows to help report and debug issues as seen by customers using ThoughtSpot Web app.
- Work with Product teams to define, architect and implement tools to enhance debuggability, supportability, availability, scalability and performance of visualization components within ThoughtSpot. Also focus on areas like Growth, Adoption, User journey and most-favourite Impressions.
- Participate in the incident reviews and root cause analysis.
Required skills/qualifications
- A mature, quality-oriented developer mindset backed by 5+ years of SDLC experience.
- 3+ years for frontend application development experience.
- 2+ years of supporting applications in production.
- Good command in programming, building applications in JavaScript, TypeScript, graphQL, apollo and React is essential along with the ability to diagnose technical problems, debug code and automate tasks.
- Proven, insightful experience with Frontend Deployments, HTTP/HTTPS protocols, Application and Network Load Balancers, Proxy servers and Accelerated Network/Content/Webservices would be great.
- Additional expertise in Cloud Networks would also be an advantage.
Desired Skills
- A Bachelor’s Engineering degree in Computer Science and/or equivalent industry experience would be an advantage.
- Strong problem-solving skills, algorithmic thinking and a strong foundation in how systems ought to work.
- Experience in Linux, virtualization, DevOps tools and cloud technologies.
- DevOps mindset to treat operational issues as software problems and you use the software as the primary tool to manage large environments.
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At ThoughtSpot, we understand the importance of providing clear and transparent information about compensation and benefits. You'll find the salary range information for this role at the bottom of this section.
In terms of benefits, we offer a comprehensive package that includes:
- 100% healthcare coverage for employees and their families
- Flexible paid time off to promote work-life balance
- Equity
- Wellness stipend
- Extended parental leave
- Mobile phone stipend
We are also committed to fostering a positive and inclusive culture. To learn more about our company culture and values, please visit our ThoughtSpot Culture page.
Please note that this information is based on our best understanding as of today and may be subject to change in the future. Furthermore, the level of pay within the range will depend on a variety of job-related factors that may include location, travel, shift requirements, relevant prior experience and/or education, or particular skills and expertise.
ThoughtSpot for All
Building a diverse and inclusive team isn't just the right thing to do for our people, it's the right thing to do for our business. We know we can’t solve complex data problems with a single perspective. It takes many voices, experiences, and areas of expertise to deliver the innovative solutions our customers need. At ThoughtSpot, we continually celebrate the diverse communities that individuals cultivate to empower every Spotter to bring their whole authentic self to work.
We’re committed to being real and continuously learning when it comes to equality, equity, and creating space for underrepresented groups to thrive.
Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.
To all recruitment agencies: ThoughtSpot does not accept agency resumes. Please do not forward resumes to our jobs alias, ThoughtSpot employees, or any other organization location. ThoughtSpot nor its employees are not responsible for any fees related to unsolicited resumes.
About ThoughtSpot
The world’s most innovative companies use AI-Powered Analytics from ThoughtSpot to empower every person in their organization, from C-suite executive to frontline employee, with the ability toask and answer data questions, create and interact with data-driven insights, and use these insights to make informed decisions and take action.ThoughtSpot is simple enough for any business person to use, yet built to handle even the largest, most complex data, wherever it may reside. That’s why customers like T-Mobile, BT, Snowflake, HubSpot, Exxon, Daimler, Medtronic, Hulu, Nasdaq, OpenTable, Huel, and Nationwide Building Society have turned to ThoughtSpot to transform their data driven decision-making cultures.
This job is no longer accepting applications
See open jobs at ThoughtSpot.See open jobs similar to "Production Engineer - Software Development" General Catalyst.