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Production Engineer - Software Development

ThoughtSpot

ThoughtSpot

Software Engineering
Addison, TX, USA
Posted on Thursday, May 12, 2022
<div class="content-intro"> <p><strong>What makes ThoughtSpot a great place to work?</strong></p> <p><span style="font-weight:400;">To make our dent in the universe, we seek employees with unique identities, backgrounds, and perspectives that want to build an inclusive, respectful company culture and truly challenge the status quo. We are very deliberate about building a culture focused on selfless-excellence</span><span style="font-weight:400;">, continuous learning and improvement (2% done) achieved through diversity (balance-for-the-better</span><span style="font-weight:400;">) and inclusion.</span></p> </div><p> <span style="font-weight:400;">We seek a well-rounded Software Developer with a Supportability and Automation-oriented mindset to join our Production Engineering team for enhancing Visualization capabilities and Growth monitoring/management of ThoughtSpot. The role will involve troubleshooting and automating remediation with a view to building tooling to strategically fix production issues and enhance ThoughtSpot’s capabilities.</span> </p> <p> <span style="font-weight:400;">This role is for you if you are passionate about developing tools and automation to deploy, maintain and troubleshoot distributed services and applications in Cloud and On-Premise Infrastructure. You will be responsible for fixing the big picture comprising of the interconnect of the ThoughtSpot service stack and will use a variety of tools and approaches to solve a broad spectrum of problems.</span> <span style="font-weight:400;"><br><span style="font-weight:400;"><br><span style="font-weight:400;">The use cases include, but are not limited to, minimizing manual operational effort, incident postmortems and proactive identification of potential issues that may otherwise be hard to foresee. The ability to work with globally located cross-functional teams in a rapidly growing environment is a must.</span></span> <p><strong>Responsibilities</strong></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Develop tools and frameworks for services and applications.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Build tools and workflows to help report and debug issues as seen by customers using ThoughtSpot Web app.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Work with Product teams to define, architect and implement tools to enhance debuggability, supportability, availability, scalability and performance of visualization components within ThoughtSpot. Also focus on areas like Growth, Adoption, User journey and most-favourite Impressions.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Participate in the incident reviews and root cause analysis.</span></li> </ul> <p></p> <p><strong>Required skills/qualifications</strong></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">A mature, quality-oriented developer mindset backed by 5+ years of SDLC experience.</span></li> <li style="font-weight:400;">3+ years for frontend application development experience.</li> <li style="font-weight:400;">2+ years of supporting applications in production.</li> <li style="font-weight:400;"> <span style="font-weight:400;">Good command in programming, building applications in </span><span style="font-weight:400;">JavaScript</span><span style="font-weight:400;">, </span><span style="font-weight:400;">TypeScript, </span><span style="font-weight:400;">graphQL, apollo and </span><span style="font-weight:400;">React</span><span style="font-weight:400;"> is essential along with the ability to diagnose technical problems, debug code and automate tasks.</span> </li> <li style="font-weight:400;"> <span style="font-weight:400;">Proven, insightful experience with Frontend Deployments, </span><span style="font-weight:400;">HTTP/HTTPS</span><span style="font-weight:400;"> protocols, Application and Network Load Balancers, Proxy servers and Accelerated Network/Content/Webservices would be great.</span> </li> <li style="font-weight:400;"><span style="font-weight:400;">Additional expertise in Cloud Networks would also be an advantage.</span></li> </ul> <p><strong>Desired Skills</strong></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">A Bachelor’s Engineering degree in Computer Science and/or equivalent industry experience would be an advantage.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Strong problem-solving skills, algorithmic thinking and a strong foundation in how systems ought to work.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Experience in Linux, virtualization, DevOps tools and cloud technologies.</span></li> <li style="font-weight:400;">DevOps mindset to treat operational issues as software problems and you use the software as the primary tool to manage large environments.</li> </ul> <p>#LI-JK1</p> <p>#LI-Remote</p> <p></p> <div class="content-pay-transparency"><div class="pay-input"> <div class="description"> <p><span style="font-size:16px;">At ThoughtSpot, we understand the importance of providing clear and transparent information about compensation and benefits. You'll find the salary range information for this role at the bottom of this section.</span></p> <p><span style="font-size:16px;">In terms of benefits, we offer a comprehensive package that includes:</span></p> <ul> <li style="font-weight:400;" aria-level="1"><span style="font-size:16px;">100% healthcare coverage for employees and their families</span></li> <li style="font-weight:400;" aria-level="1"><span style="font-size:16px;">Flexible paid time off to promote work-life balance</span></li> <li style="font-weight:400;" aria-level="1"><span style="font-size:16px;">Equity</span></li> <li style="font-weight:400;" aria-level="1"><span style="font-size:16px;">Wellness stipend</span></li> <li style="font-weight:400;" aria-level="1"><span style="font-size:16px;">Extended parental leave</span></li> <li style="font-weight:400;" aria-level="1"><span style="font-size:16px;">Mobile phone stipend</span></li> </ul> <p><span style="font-size:16px;">We are also committed to fostering a positive and inclusive culture. To learn more about our company culture and values, please visit our <a href="https://www.thoughtspot.com/culture">ThoughtSpot Culture</a> page.</span></p> <p><span style="font-size:16px;">Please note that this information is based on our best understanding as of today and may be subject to change in the future. Furthermore, the level of pay within the range will depend on a variety of job-related factors that may include location, travel, shift requirements, relevant prior experience and/or education, or particular skills and expertise.</span></p> </div> <div class="title">Remote - USA</div> <div class="pay-range"> <span>$100,000</span><span class="divider"></span><span>$150,000 USD</span> </div> </div></div> <div class="content-conclusion"> <p><strong>ThoughtSpot for All</strong></p> <p><span style="font-weight:400;">Building a diverse and inclusive team isn't just the right thing to do for our people, it's the right thing to do for our business. We know we can’t solve complex data problems with a single perspective. It takes many voices, experiences, and areas of expertise to deliver the innovative solutions our customers need. At ThoughtSpot, we continually celebrate the diverse communities that individuals cultivate to empower every Spotter to bring their whole authentic self to work.</span></p> <p><span style="font-weight:400;">We’re committed to being real and continuously learning when it comes to equality, equity, and creating space for underrepresented groups to thrive.</span></p> <p><span style="font-weight:400;">Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.</span></p> <p><strong>To all recruitment agencies:</strong><span style="font-weight:400;"> ThoughtSpot does not accept agency resumes. Please do not forward resumes to our jobs alias, ThoughtSpot employees, or any other organization location. ThoughtSpot nor its employees are not responsible for any fees related to unsolicited resumes.</span></p> <p><strong>About ThoughtSpot</strong></p> <p>The world’s most innovative companies use<a href="https://www.google.com/url?q=https://www.google.com/url?q%3Dhttp://www.thoughtspot.com/product%26amp;sa%3DD%26amp;source%3Deditors%26amp;ust%3D1679510378661889%26amp;usg%3DAOvVaw3dtwMrtXF_nU-U_adYeBmU&amp;sa=D&amp;source=docs&amp;ust=1679510378672332&amp;usg=AOvVaw3CQkPcpNeTK3QQnRxfjRZg">AI-Powered Analytics</a>from<a href="https://www.google.com/url?q=https://www.google.com/url?q%3Dhttps://www.thoughtspot.com/%26amp;sa%3DD%26amp;source%3Deditors%26amp;ust%3D1679510378662258%26amp;usg%3DAOvVaw1y7TwWlhKUohDmC3_a9l-o&amp;sa=D&amp;source=docs&amp;ust=1679510378672414&amp;usg=AOvVaw1jK-ydcX-FJWQCl7IdSsdM">ThoughtSpot</a>to empower every person in their organization, from C-suite executive to frontline employee, with the ability toask and answer data questions, create and interact with data-driven insights, and use these insights to make informed decisions and take action.ThoughtSpot is simple enough for any business person to use, yet built to handle even the largest, most complex data, wherever it may reside. That’s why customers like T-Mobile, BT, Snowflake, HubSpot, Exxon, Daimler, Medtronic, Hulu, Nasdaq, OpenTable, Huel, and Nationwide Building Society have turned to ThoughtSpot to transform their data driven decision-making cultures.</p> </div></span> </p>
ThoughtSpot is an equal opportunity employer.
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