Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.

Summary of Position

The Senior Clinical Manager, Inpatient Care Strategy, will identify, evaluate, and develop innovative new solutions and approaches that drive value for customers and generate sales for Teladoc Health for the Inpatient Solution space with a primary focus on solving workforce challenges impacting Hospitals and Health Systems. This position will conduct market and product research on clinical and technical solution needs, and support new product development, evaluations and launches in collaboration with cross-functional teams.

The Senior Clinical Manager will also support the Solution Owner to develop business and market analyses, strategic and financial analyses, value propositions and ROI tools, and ad hoc reports and analyses that drive expansion of the Inpatient Solution set, program growth and scalability across the healthcare ecosystem and care continuum. This position will support internal and external customers to understand the solution, to complete voice of customers and other interviews and pilots to inform the business strategy.

The Senior Clinical Manager, Inpatient Care Strategy, will work closely with Product Management, Engineering, Sales, Marketing, Solution Strategy, and Operations to evaluate and assure the establishment of structures and processes to support the successful delivery of approved solutions and strategies.

This position requires excellent understanding of the healthcare industry, inpatient care, telehealth, emerging technologies, and market drivers. The ideal candidate will be highly collaborative, customer-centric, resourceful, and responsive working in a fast-paced and evolving digital health landscape for virtual care.

Essential Duties and Responsibilities

• Participate in and support sales and marketing through clinical leadership to increase sales bookings.
• Conduct market and industry research and analysis regarding virtual nursing.
• Complete business case for on-going investments to support the virtualization of nursing at scale including technical solution requirements and clinical staffing options and recommendation.
• Complete analysis and create recommendations regarding TDOC Health creating and offering a virtual nursing and virtual sitting clinical service. If approved leads efforts to operationalize one or both clinical service offerings.
• Support the development, launch and growth of new inpatient solutions for clinical utilization.
• Support Voice of the Customer (VOC) programs to help drive product and solutions design, development and improvement – customer user groups, interviews, surveys, etc.
• Communicate with and align project stakeholders and customers.
• Strategic Analysis
  • Assist with evaluating, developing, validating and launching new ideas, programs and clinical solutions with cross-functional teams.
  • Assist with development of value propositions, ROI and business analyses for various use cases, and to support specific customer situations and needs.
  • Assist with the development of business models for new inpatient clinical solutions and offerings.
  • Collaborate with Business Analytics, SMEs, customers and others to create and refine value-added analytics reports and performance dashboards that result in actionable market and business insights across the care continuum and Solo platform for assigned business areas.
• Market Positioning & Go-to-Market Strategies
  • Research and build out content for new virtual nursing and virtual sitting use cases, e.g., case studies, articles, briefings, white papers, etc.
  • Help develop market competitive positioning strategies, and define the value proposition for new inpatient products and solutions
• Sales Enablement & Support
  • Collaborate with SMEs, Marketing and Sales to develop content and tools for assigned use cases, products and solutions, such as case studies, articles, webinars, presentation decks (with Marketing), value propositions/ROI tools
  • Collaborate with and support Sales in customer discussions for newly developed and enhanced Teladoc Health inpatient clinical solutions
  • Establish and maintain customer relationships. Build trust and respect by consistently meeting or exceeding expectations.
• Clinical Translation
  • Work with technical teams to translate client needs and workflows into deliverable features and solutions by documenting client requirements
  • Serve as SME on clinical workflows to ensure state, federal and regulatory practices are considered as team develop solutions to deploy

Required Qualifications

• Bachelor’s Degree
• Active RN License with 5+ years of experience
• Inpatient Clinical and Operational Expert
• Telehealth Experience
• Knowledge of healthcare systems and relevant workflows
• Experience with market analysis, business analytics, and financial modeling
• Strong verbal and written communication skills

Preferred Qualifications

• Excellent accuracy and attention to detail
• Ability to organize and manage large amounts of information
• Self-starter who can accomplish tasks without heavy supervision
• Relationship building across departments
• Comfortable working in a fast paced, dynamic and continuous learning environment

The base salary range for this position is $135,000 - $145,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day.

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.