Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.

Job Description:

Supply Chain Specialist/Procurement Specialist

Summary of Position

The Fulfillment Specialist, Supply Chain plays an instrumental role in supporting Teladoc Health’s day-to-day supply chain activities. This role focuses on improving customer satisfaction, practicing decision making based on data and analytics in collaboration with the cross-functional teams, and supporting operational improvement initiatives.

This role involves coordinating with various departments, suppliers, and customers to ensure efficient operations and timely delivery of products. This position ensures our members with chronic conditions receive our shipments on time and with the highest level of quality.

Essential Duties and Responsibilities

• Support Teladoc Health’s fulfillment operations, ensuring all orders are processed, shipped, and delivered in a timely fashion, meeting all SLA targets.
• Collaborate effectively between Teladoc’s SCM team and our fulfillment partners in all areas including operations, order management, inventory
• Support Supply Chain KPIs, scorecards, and other ongoing reports and provide condensed insights to management and other team members.
• Partnering with vendors on continuous improvement, delivering quality, managing delivery fluctuations, vendors contracting & negotiations.
• Management of vendors risk management & coming up with business continuity plans.
• Continuously look for opportunities to reduce expenses without negatively impacting performance.
• Ensures compliance with legal, regulatory, and safety requirements.
• Other tasks as required related to these areas.

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Supervisory Responsibilities

No

Qualifications Expected for Position

Must Have Qualifications:

• 4-5 years’ experience and 4-year degree in supply chain management, logistics, business administration, or a related field is preferred.
• Proficient in Microsoft Excel and comparable data analysis tools. Ability to interpret data and make decisions, report to others
• Individuals must possess a can-do attitude, open, flexible, and believe in creating value for customers.
• Demonstrable ability in collaborating with a cross-functional team, managing tasks, and improving processes.
• Self manages; takes initiative and can collaborate across geographies and functions.
• Strong written and verbal communication skills organized and able to multi-task.

Preferred Qualifications:

• Vendors management, strategic sourcing, negotiations & contracting with vendors.

• MRP, excel, oracle fusion, NPI procurement knowledge, vendors part qualification.
• Inventory management, PR/PO & logistics knowledge
• Strong attention to detail and consistency.
• High integrity and ethics.
• Ability to support global cultural differences and flexibility to work with different time zones.

Required license or credential needed to perform job: N/A

The above qualifications, knowledge, experience, and/or background are expected but not required for this role.

Work Environment

☐ Office ☒ Remote ☐ Hybrid (Office & Remote)

Travel: ≤10%

Travel percentage reflects an estimate and is subject to change dependent on business needs.

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy.

About Us

Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

Job Description Acknowledgment

This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position. Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time. I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day.

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.