About the role

What we’re doing is super complex, both in terms of business context and the tech required. In addition, our business is growing rapidly, both in user count and team size. In this role on our team, you’ll work directly with our CEO to ensure we can scale at the rate we need to.

This is the kind of role which involves constantly learning new things. You will need to become deeply familiar with all sides of our business model, every function on our team, and the specifics of a wide range of external relationships. You’ll build an appreciation for all the different challenges an early-stage company faces, as well as become super well-versed in US healthcare.

We know that the products and services we build and the reach they have, and therefore our chance of making a difference, will be better when we have more diverse perspectives. This is especially important in healthcare, where the problems affect everyone differently and disproportionately impact people in underserved communities. We’re excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.

If you join, you will:

• Become an expert in the world of medication access, ranging from how every relevant type of health insurance process works to how GoodRx coupons work under the hood

• Support business development and external relationships:

  • Managing our CRM of external relationships

  • Handling direct email communication with partners

  • Creating presentations for external meetings

  • Attending and summarizing meetings

• Support the growth of our team and events:

  • Coordinate key aspects of our recruiting process (e.g., onsite interview days) and onboarding for new team members (including IT equipment and access)

  • Plan and prepare for team-wide meetings and events (e.g., All Hands, off-sites)

  • Manage our new office, taking care of furniture, setup, stocking, etc.

• Manage the performance of virtual assistants that handle routine operational tasks (e.g., scheduling, candidate application screening, food ordering)

We’ll be most excited if you:

• Have experience in a role that requires analytical problem solving, operational rigor, and outcome ownership, either full-time or through formal internships

• Know how to deal with ambiguous problems

• Know how to work with complex data

• Are pragmatic and can see the bigger picture

• Are high output and bias towards action

• Are excited to be a part of our mission! We’re deeply invested in what we’re working towards, and we want you to be, too.

P.S. This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying!

Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity.

We provide rich benefits to allow you to do your best work:

• Fully covered medical, vision, and dental insurance.

• Memberships for One Medical, Talkspace, Teladoc, and Kindbody.

• Unlimited paid time off (PTO) and 16 weeks of parental leave.

• 401K plan setup, FSA option, commuter benefits, and DashPass.

• Lunch is covered everyday, and Dinner is covered in office everyday after 7pm.