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SupportLogic
SupportLogic
supportlogic.io

Locations

United States · Santa Clara, CA, USA

industry

Data and Analytics · DeepTech · Information Technology · Software

Size

51-200 employees

Stage

Series B

founded in

2016

SupportLogic delivers the world’s first continuous service experience (SX) management platform that enables companies to understand and act on the ‘Voice of the Customer’ in real-time to immediately improve service delivery and build healthy and profitable customer relationships. SupportLogic SX uses AI to extract and analyze customer sentiment signals from both structured and unstructured data across multiple service channels. It then provides recommendations and intelligent collaborative workflows so service and support teams can take actions to improve the customer experience. SupportLogic is helping global enterprises like Qlik, Nutanix, Databricks and Rubrik evolve from reactive to proactive service delivery.

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