Customer Service Associate
Superpedestrian
Customer Service, Sales & Business Development, (Prospecting), (Customer Service)
Istanbul, İstanbul, Turkey
Posted on Saturday, February 25, 2023
<div> <span style="font-size:10.5pt;">Superpedestrian is engineering the future of micromobility. The Superpedestrian team is composed of some of the most talented operations specialists, policy managers, designers and engineers, all focused on transforming the future urban mobility. Our scooters, called LINK, were designed to prioritize safety from the inside out, and our Superpedestrian team is dedicated to building meaningful local and city partnerships across the world. Join us!</span> </div><div> <br> <div> <span style="font-size:11pt;">Superpedestrian is seeking a Turkey-based Customer Service Associate to join our growing Customer Support team. This person will assist our electric scooter riders in Superpedestrian’s global markets by providing them with product information and helping to resolve service issues.</span> </div> <div> <span style="font-size:11pt;">The right candidate will have a minimum C1 proficiency level in English. Verbal fluency in German, Italian, Spanish, or Portuguese is highly desired. Experience in direct customer service and a history of exceeding performance indicators is a plus. Adapting to new systems and internal tools is a must. Experience with CRM systems and practices is preferred. We are looking for a highly motivated individual who is adept at operating effectively during periods of high pressure while remaining professional and achieving consistent results.</span> </div> <div> <span style="font-size:11pt;">The ideal candidate is a digital native comfortable in a fast-paced startup environment. Having a passion for micro-mobility solutions and it’s future is a plus! We are looking to hire immediately in all shifts. This role requires availability to work weekends and flexibility in shift start time. </span> </div> </div>
Superpedestrian is an equal opportunity employer.
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