Stori is a fast-growing, venture-backed financial technology company, on a mission to democratize credit access for 400 million underbanked LatAm consumers. Stori currently operates in Mexico and has a global team with offices in Arlington Virginia, Mexico City, and Asia. We have quickly made our mark as one of the top digital banks in Mexico with more than two million applicants for our credit card product since launching.

Stori is one of the top-funded startups in the region with US$250 million raised to date. We are backed by top global venture capital funds, such as GGV Capital, GIC, Lightspeed Venture Partners, General Catalyst, Goodwater Capital, Mexico’s Tresalia Capital, Vision Plus Capital, BAI Capital and Source Code Capital; who have successfully invested in startups such as Affirm, Airbnb, Alibaba, Stripe, and TikTok.

Stori has a standout founder team among fintechs, leveraging 100+ years of accumulated experience in consumer finance, banking and technology across Mastercard, Intel, Capital One, Morgan Stanley, GE Capital, and HSBC in the U.S., Mexico and Asia. The team has launched and managed many multi-million-customer credit card products globally, providing a wide breadth of experience and knowledge to our team.

We welcome diversity of background, experience and thinking. Storians are passionate about our mission and take pride in the products we build. Our culture thrives off of a flat structure and an inclusive environment where all of our employees can be their authentic selves, with boundless opportunities for professional growth.

• Bachelor’s Degree in Computer Engineering, Finance, or related field
• 3+ years of experience as digital product manager, for mobile app, or digital product development, preferably in fintech, banking or related industries
• Lead a cross-functional team of design, tech, analysts, content and others to identify, prioritize, and launch products or features that drive customer and business value
• Learn the financial knowledge in a short amount of time, combine with the customer pain points, and convert into an ongoing product vision, to deliver the best digital value, in terms of product onboarding, credit education, and financial tools to our customers
• Develop a product strategy and roadmap that solves customer needs and business objectives possibly spanning multiple product teams
• Build a shared team vision and buy-in on priorities through written and verbal communication
• Go deep on customer and product data to analyze and improve the performance of new product features
• As a product owner, you own the roadmap and priorities for a tech team and are accountable for the outcomes of that team
• Experience in cross-functional teams management to deliver customer experiences and digital
• Experience on digital platforms for agile product development (Jira, Basecamp)
  
  

This position focuses on elevating the overall customer experience and service quality of the credit and loan payment experience. The primary objectives for this role are centered around getting users to pay their debt on time and improving the Net Promoter Score (NPS) and Customer Effort Score (CES). Current challenges include financial education, creating a seamless payment experience and making sure payments are reflected in real-time.

The Product Lead will need to be agile in their approach, continuously iterating on our products and services, and proactively identifying and addressing any pain points to enhance the overall customer journey. This role involves a high degree of problem-solving and a commitment to delighting our customers at every touchpoint as well as strong stakeholder management.

From defining the vision and owning the roadmap to executing it and monitoring key results, the Product Lead is the leader of the squad.

Leading a squad of a designer, and frontend and backend engineers, the Product Lead will prioritize and coordinate the team’s efforts. Day to day responsibilities include leading daily stand-up meetings to review progress and address blockers, regularly grooming and prioritizing the product backlog, and acting as the main liaison between the squad and stakeholders. The Product Lead leads sprint planning sessions, conducts user research to gather feedback, develops and presents the product roadmap, and collaborates closely with UX/UI designers and developers.

• Make a positive impact on the lives of our customers via financial inclusion
• Professional development opportunities
• International exposure & work experience
• Company swag
• Legally required benefits