This role will play a crucial role in designing intelligent CRM through gaining deep understanding of our customers and drive engagement and multi product adoption.

Experience And Skills

• Business analytics : Experience setting up and running AB tests, using SQL to generate insights, goal setting.
• Project Management : Experience managing complex projects with multiple stakeholders.
• Communication : presenting insights from analysis to product managers to business stakeholders
• Problem-Solving : Ability to identify issues proactively and develop effective solutions.
  
  

Basic Qualifications.

• Degree in a quantitative field
• 3+ years of work experience with SQL programming for data analysis
• Proficiency in Python
• 3+ years of work in quantitative or strategic roles
• Solid oral and written communication skills, especially around analytical concepts and methods
• Demonstrated ability to work under pressure and to meet tight deadlines with proactiveness, decisiveness and flexibility
• Passion in problem solving with data and data analytics
• Self-motivated with intellectual curiosity
• A team player who knows how to communicate effectively, collaborate cross-functionally, and optimize for the entire company
• Proven ability to quickly learn new technologies, concepts and tools
• Advance English and Spanish
  
  

Preferred Qualifications

• 3+ years of work in customer retention or growth marketing in high growth consumer tech or financial services
  
  

Your Role

• Performance tracking: Set up and monitor complex journeys, triggers and automations
• Goal setting: Establishing a baseline of product performance and then setting, tracking and driving CRM initiatives to hit goals.
• Generate Insights through thoughtful hypothesis driven analysis on improving user experience and business opportunities for the home page.
• Business Analytics hypothesis definition, testing, driving A/B tests and sharing results, conclusions and next steps.
• CRM campaigns Design, plan, automate and execute customer lifecycle CRM and marketing campaigns.