Stori is a fast-growing, venture-backed financial technology company, on a mission to democratize credit access for 400 million underbanked LatAm consumers. Stori currently operates in Mexico and has a global team with offices in Arlington Virginia, Mexico City, and Asia. We have quickly made our mark as one of the top digital banks in Mexico with more than two million applicants for our credit card product since launching.

Stori is one of the top-funded startups in the region with US$250 million raised to date. We are backed by top global venture capital funds, such as GGV Capital, GIC, Lightspeed Venture Partners, General Catalyst, Goodwater Capital, Mexico’s Tresalia Capital, Vision Plus Capital, BAI Capital and Source Code Capital; who have successfully invested in startups such as Affirm, Airbnb, Alibaba, Stripe, and TikTok.

Stori has a standout founder team among fintechs, leveraging 100+ years of accumulated experience in consumer finance, banking and technology across Mastercard, Intel, Capital One, Morgan Stanley, GE Capital, and HSBC in the U.S., Mexico and Asia. The team has launched and managed many multi-million-customer credit card products globally, providing a wide breadth of experience and knowledge to our team.

We welcome diversity of background, experience and thinking. Storians are passionate about our mission and take pride in the products we build. Our culture thrives off of a flat structure and an inclusive environment where all of our employees can be their authentic selves, with boundless opportunities for professional growth.

• Proven Experience: 2-3 years of experience as a UX Writer, demonstrating a strong portfolio of copy and microcopy across digital products, specifically mobile apps.
• Educational Background: Preferably a bachelor's degree in Communication, Content Strategy, Linguistics, or a related field.
• Excellent Spanish Writing Skills: Impeccable written and editing skills in Spanish, with a focus on clarity, accuracy, and tone.
• Multi-Channel Content Creation: Demonstrated experience writing for diverse channels (in app, emails, web, self service, notifications) across a user experience.
• Data-Driven Approach: Ability to interpret quantitative and qualitative feedback and leverage data and research to evaluate content impact.
• Strong Communication & Collaboration Skills: Excellent communication and interpersonal skills, effective relationship building across cross-functional teams.
• User Empathy: A demonstrated commitment to understanding user needs and the ability to put yourself and your team in their shoes.
• Influence & Persuasion: Ability to communicate your point of view and gain buy-in on ideas and effectively advocate for user-centered solutions.
• Design Software Proficiency: Familiarity with working directly in Figma.
  
  

At Stori, we're seeking a passionate UX Writer to elevate the user experience across our multi-product digital experience. As a key member of the design team, you'll build a deep understanding of our user and define a strong point of view on how to craft clear, concise, and user-friendly copy that significantly improves ease and understanding for Stori’s users and improved business results for Stori. You'll collaborate closely with UX/UI designers, UX researchers, and Product Leads to ensure our products are intuitive, accessible, and resonate with our users.

What You'll Do

• Collaborate & Craft: Partner to understand project objectives and test and iterate clear and compelling content (in app, text, website, email) that enhances the user experience and builds a strong connection with the target audience of our products.
• Research & Iterate: Leverage user data and user research insights to inform and improve content that effectively addresses their needs, behaviors and pain points.
• Inform Product Strategy: Guide the team by independently identifying opportunities for improvement and directly contributing to quarterly planning.
• Develop Content Strategy: Define content strategy in collaboration with product and marketing teams that drives desired actions, and supports business goals.
• Contribute to the Verbal Design System: Work closely with the UX Writing team to establish copy standards and guidelines that ensure consistency and brand clarity.
• Make a positive impact on the lives of our customers via financial inclusion
• Professional development opportunities
• International exposure & work experience
• Company swag
• Legally required benefits