Senior Business Analyst
Stori Card
About Stori
Stori is a fast-growing, venture-backed financial technology company, on a mission to democratize credit access for 400 million underbanked LatAm consumers. Stori currently operates in Mexico and has a global team with offices in Arlington Virginia, Mexico City, and Asia. We have quickly made our mark as one of the top digital banks in Mexico with more than two million applicants for our credit card product since launching.
Stori is one of the top-funded startups in the region with US$250 million raised to date. We are backed by top global venture capital funds, such as GGV Capital, GIC, Lightspeed Venture Partners, General Catalyst, Goodwater Capital, Mexico’s Tresalia Capital, Vision Plus Capital, BAI Capital and Source Code Capital; who have successfully invested in startups such as Affirm, Airbnb, Alibaba, Stripe, and TikTok.
Stori has a standout founder team among fintechs, leveraging 100+ years of accumulated experience in consumer finance, banking and technology across Mastercard, Intel, Capital One, Morgan Stanley, GE Capital, and HSBC in the U.S., Mexico and Asia. The team has launched and managed many multi-million-customer credit card products globally, providing a wide breadth of experience and knowledge to our team.
We welcome diversity of background, experience and thinking. Storians are passionate about our mission and take pride in the products we build. Our culture thrives off of a flat structure and an inclusive environment where all of our employees can be their authentic selves, with boundless opportunities for professional growth.
You will
- Drive customer and business recommendations through A/B testing, statistical modeling, and data visualization.
- Evaluate business performance by setting & monitoring KPIs across the customer service and delivery processes.
- Be involved in the product development for new features to improve customer service.
- Work cross-functionally with other job families like Product Managers, Tech Leads and CRM teams to drive strategic recommendations and optimize Stori’s performance.
- Manage stakeholders by providing communication and clearness of problems, proposing solutions and analyzing results
Requirements
- A Bachelor's degree in Economics, Mathematics, Finance, Actuarial Science or other quantitative discipline with a strong focus on statistics.
- 2+ years of experience related to data analysis. Experience related to operations or customer service is a plus.
- Fluency in English.
- An analyst who loves digging into large data sets and proactively improving their skillset
- Experience with SQL is required.
- Any programming language experience is good!
- Someone who shows ownership and works independently - willing to tackle a problem head-on.
- A team player who knows how to communicate effectively and optimize for the entire company....
What we offer
- Make a positive impact on the lives of our customers via financial inclusion
- Professional development opportunities
- International exposure & work experience
- Company swag
- Legally required benefits