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Head of Fraud

Stori Card

Stori Card

Accounting & Finance
Mexico City, Mexico
Posted on Monday, May 6, 2024

About Stori

Stori is a fast-growing, venture-backed financial technology company, on a mission to democratize credit access for 400 million underbanked LatAm consumers. Stori currently operates in Mexico and has a global team with offices in Arlington Virginia, Mexico City, and Asia. We have quickly made our mark as one of the top digital banks in Mexico with more than two million applicants for our credit card product since launching.

Stori is one of the top-funded startups in the region with US$250 million raised to date. We are backed by top global venture capital funds, such as GGV Capital, GIC, Lightspeed Venture Partners, General Catalyst, Goodwater Capital, Mexico’s Tresalia Capital, Vision Plus Capital, BAI Capital and Source Code Capital; who have successfully invested in startups such as Affirm, Airbnb, Alibaba, Stripe, and TikTok.

Stori has a standout founder team among fintechs, leveraging 100+ years of accumulated experience in consumer finance, banking and technology across Mastercard, Intel, Capital One, Morgan Stanley, GE Capital, and HSBC in the U.S., Mexico and Asia. The team has launched and managed many multi-million-customer credit card products globally, providing a wide breadth of experience and knowledge to our team.

We welcome diversity of background, experience and thinking. Storians are passionate about our mission and take pride in the products we build. Our culture thrives off of a flat structure and an inclusive environment where all of our employees can be their authentic selves, with boundless opportunities for professional growth.


  • Own and drive the Fraud team strategy and OKR
  • Lead and run fraud technology, analytics, and operation departments
  • Identify vulnerabilities in current systems, policies, and products and take actions to mitigate emerging frauds;
  • Drive continuous improvement in our antifraud processes to improve efficiency and achieve early detection of fraud;
  • Develop up-to-date subject matter expertise in fraud detection and prevention within your team;
  • Engage with various business, product, technology, and security/risk stakeholders to solve risk problems at scale;
  • Direct day-to-day operations of the fraud detection and mitigation areas;
  • Regularly produce high-quality fraud reports to summarize new trends and business impacts and present them to senior management teams.


  • 5+ years of experience in a people management role leading professional teams. Strong interpersonal skills with the ability to build relationships and effectively liaise with people at all levels;
  • 5+ years in Antifraud, Trust & Safety, ecommerce, or risk management; experience in analytics and/or operations related to fraud prevention and fraud risk management
  • Organized and detail-oriented, highly analytical, and strong project management and problem solving skills; Capability to draw actionable insights from datasets; knowledge of SQL, Python, or equivalent is a plus
  • Faster learner and strong ability to gather information from various online sources and community groups;
  • Extensive knowledge about money movement fraud, and payment frauds that are related to financial accounts and products.
  • Ability to champion organizational agenda and initiatives with executive audiences. Integrate/connect team initiatives, actions and culture in support of broader vision and Fraud and Business goals.
  • Prior law enforcement and/or prosecution experience is a plus;
  • Startup environment and/or technology industry working experience is a plus

What we offer

  • Make a positive impact on the lives of our customers via financial inclusion
  • Professional development opportunities
  • International exposure & work experience
  • Company swag
  • Legally required benefits