Technical Account Executive - Inside Sales
Standard Bots
Location
US (Remote), New York City
Employment Type
Full time
Location Type
Remote
Department
Sales
About Standard Bots
Standard Bot’s mission is to significantly lower the barrier to entry to real-world automation, bringing the power of bits to the world of atoms and unlocking productivity for entire new industries and users. Our user-facing applications and APIs directly empower individuals and developers to jump directly into solving their challenges without the need for a background in robotics or automation. A relentless focus on simplicity and ease of use brings this revolutionary potential to new users and industries.
What you'll do:
As an Inside Sales AE, you’ll be the first technical point of contact for prospective customers. You’ll be responsible for qualifying inbound leads, capturing detailed discovery notes, and guiding prospects through the early stages of the buying journey. You’ll work cross-functionally with sales, marketing, and solutions engineering to help route leads to the right channels and support our mission to bolster U.S. manufacturing automation.
This role is fully remote with the following preferences: NYC metro, North Carolina, Michigan, California, Illinois, or Texas.
Responsibilities:
Respond promptly and professionally to all inbound sales inquiries from web, email, other channels
Qualify inbound leads using pre-defined criteria (e.g. use case Lit, budget, authority, need, timeline)
Conduct discovery calls to assess technical feasibility and customer goals
Maintain detailed notes in the CRM, including call outcomes, qualification status, and follow-ups
Route qualified leads to the appropriate Regional Sales Manager, Applications Engineer , or otherwise
Support initial technical Q&A, helping customers understand robot capabilities, system requirements, and deployment Lit
Collaborate with marketing to provide feedback on lead quality and messaging gaps
Assist in the creation and maintenance of technical sales collateral (e.g., feature sheets, configuration templates, FAQs)
Maintain ownership of response time SLAs for lead follow-up
Analyze patterns in incoming leads and identify trends or gaps in sales funnel performance
Engage in light demo walkthroughs or introductory presentations for early-stage prospects
Support lead handoff process into the sales pipeline and help reduce friction in early- stage conversion
Stay up-to-date on Standard Bots product capabilities, hardware/software integrations, and common deployment scenarios
Champion a great first impression of Standard Bots with curiosity, empathy, and a solution-oriented mindset
Qualifications:
2–4 years in inside sales, pre-sales engineering, or technical support in a fast-paced, B2B environment
Experience working in industrial automation, robotics, hardware, or manufacturing is highly preferred
Strong verbal and written communication skills — you know how to tailor technical messaging for a non-technical or technical audience
Proficiency with CRM systems (e.g., HubSpot, Salesforce) and lead routing workflows
Detail-oriented with excellent note taking and documentation habits
Comfortable handling multiple simultaneous inbound requests and prioritizing follow- ups
Strong ability to work independently while collaborating closely across departments
Experience supporting or selling complex hardware/software systems is a plus
A natural curiosity about how machines work and how automation can improve customer operations
Nice to have:
Exposure to robotic systems, PLCs, or industrial control software
Familiarity with remote demos, CAD diagrams, or layout visualization tools
Technical aptitude with the ability to troubleshoot at a conceptual level
Experience working with channel partners, distributors, or systems integrators
Compensation and Benefits:
The salary range for this role is $100,000 - $140,000 OTE, depending on experience. Salary is just one part of the overall compensation at Standard Bots. All Full-Time Employees are eligible for Employee Stock Options. We also offer a package of benefits including paid time off, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees.