Technical Solutions Consultant
Stacks
IT
United States
The Technical Solutions Consultant (Technical Pre-sales) leads all technical discussions with the prospect IT/InfoSec/Technical Architecture personnel.
The Technical SC is responsible for translating customer requirements and questions around key technical topics including platform, clients, authentication/authorization, security, backup and business continuity, data integration, penetration tests and security certifications with the goal of addressing all questions and concerns to quickly gain IT approval and allow the sales team to move ahead with the business champion and/or procurement process.
These responses will include RFI/RFP/InfoSec responses, prospect meetings and on-site workshops.
What you'll do:
Day to day collaboration with internal teams including: Sales, Product Management, Security, Customer Success, Legal and Marketing.
Integral in understanding the technical portion of the sales process and aligning messaging with the value proposition defined by the account team.
Ability to interpret technical/security/IT requirements and map them to the appropriate strengths of the platform and identify risks to the opportunity.
Dedicated experience in developing and standardizing content and thought leadership around technical topics.
Foster communication between IT and business personnel with prospects, customers, and internal teams.
Recognize technical concerns specific to each customer based on industry, product, company history etc. and anticipate and address specific areas of concern.
Ability to connect and build trust with technical and non-technical teams both internally and externally.
Proven C-Level Exec communication skills, especially CTOs, CISOs and CIOs.
Support customer development teams looking to implement our APIs and connectors into their data architecture.
Who You Are:
Strong experience in Technical presales or equivalent role
The ideal candidate will have experience in one or more of the following functions:technical presales/engineering, technical implementation, network/server administration, experience in working with REST-based APIs, ETL experience a plus. Experience in support experience, such as implementation support or pre-sales engineering
Technical consulting/implementation experience, preferably with enterprise planning software
Experience in technology enabled business transformation projects
Excellent written and verbal communication skills combined with stellar presentation and organization skills
Strong leadership and people development skills
Ability to work in a team environment sharing marketing knowledge and best practices with peers
Strong problem solving ability
Ability to travel up to 30%
BS/BA degree educated (preferred)
Experience with RFP collaboration tools such as Ombud + demo experience tools like Consensus are a plus
What We Offer:
- Competitive compensation package
- Stock options to ensure you have a stake in Pigment's growth
- We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies
- Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, and London
- High-end equipment (based on stock/availability) to do your work in the best conditions
How We Work:
- Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet.
- Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community.
- Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission.
- Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment.
