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Operations Associate

Sprinter Health

Sprinter Health

Boston, MA, USA
Posted on Wednesday, May 29, 2024
About Us
At Sprinter Health, we're focused on dramatically expanding access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale.
Sprinter Health is building the clinical and technological infrastructure to realize a future of healthcare untethered. We have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients.
We’re backed by prominent VC’s, advised by a medical board of industry leaders, and led by former executives, physicians, and engineers from Google, Facebook, Labcorp, and Disney.
About The Role:
As Sprinter Health expands its operations and establishes new partnerships with enterprises across the healthcare industry, we are seeking an experienced Operations Associate to drive our growth with patients and partners in the NorthEast Region (MA, ME, CT, NH & NY).
Candidate must be located in Boston, MA or surrounding areas. Candidates must have transportation to visit with our medical team on the North East region.


  • Proactively identify potential operational challenges and collaborate with senior team members to devise solutions, ensuring daily operations remain on track.
  • Execute and enforce operational standards, policies, procedures, and quality assurance measures.
  • Ensure compliance with all safety and security policies.
  • Manage local supply, asset, and inventory, including receiving, counting, documenting, inventory deliveries, and preparing and packaging supplies for Sprinters.
  • Train and support clinical staff on software platforms.
  • Provide on-the-ground support for Sprinters and patients in the NorthEast Region.
  • Assist in the local launch of new partnerships and services.
  • Work with network and communication partners to continuously expand and enhance connectivity in remote areas.
  • Experience in tech support, including mobile endpoints - devices such as cell phones, tablets
  • JMAF / Apple device experience a plus

Experience and Skills:

  • 3-5 years of relevant experience in a clinical environment.
  • Bachelor's degree (BS or BA)
  • JMAF / Apple device experience preferred
  • Clinical Project Management
  • Must have car for travel

You will thrive at Sprinter Health if:

  • Flexibility, humility, and a sense of humor are your key personality traits.
  • You excel at last-minute problem-solving and out-of-the-box thinking.
  • You are highly organized and enjoy following processes.
  • You communicate effectively both in writing and verbally.
  • You can prioritize tasks and escalate situations when necessary.
  • You have experience in an on-demand service or healthcare environment.
  • You thrive in a fast-paced, high-pressure environment.
  • Willingness to travel 40% per month.
  • Vehicle required

The Fun Stuff:

  • Medical, Dental and Vision - 100% premium covered up to family
  • 401 with a match
  • Unlimited PTO
  • Generous parental leave (16 weeks for the birthing parent, 8 weeks for the non-birthing parent)
  • $10,000 lifetime max for infertility/fertility treatment
Sprinter Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.
Beware of recruitment fraud and scams that involve fictitious job descriptions followed by false job offers.
If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles here. All legitimate job postings will require an application to be made directly on our official Sprinter Health Careers website. Job-related communications will only be sent from email addresses ending in Please ensure that you’re only replying to emails that end with