Operations Associate
Sprinter Health
Operations
New York, NY, USA
Posted on Saturday, May 4, 2024
About Us
At Sprinter Health, we're focused on dramatically expanding access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale.
Sprinter Health is building the clinical and technological infrastructure to realize a future of healthcare untethered. We have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients.
We’re backed by prominent VC’s, advised by a medical board of industry leaders, and led by former executives, physicians, and engineers from Google, Facebook, Labcorp, and Disney.
About The Role:
As Sprinter Health expands its operations and establishes new partnerships with enterprises across the healthcare industry, we are seeking an experienced Operations Associate to drive our growth with patients and partners in the NorthEast Region (MA, ME, CT, NH & NY).
Responsibilities:
- Proactively identify potential operational challenges and collaborate with senior team members to devise solutions, ensuring daily operations remain on track.
- Execute and enforce operational standards, policies, procedures, and quality assurance measures.
- Ensure compliance with all safety and security policies.
- Manage local supply, asset, and inventory, including receiving, counting, documenting, inventory deliveries, and preparing and packaging supplies for Sprinters.
- Train and support clinical staff on software platforms.
- Provide on-the-ground support for Sprinters and patients in the NorthEast Region.
- Assist in the local launch of new partnerships and services.
- Work with network and communication partners to continuously expand and enhance connectivity in remote areas.
- Preferred experience in tech support, including mobile endpoints - devices such as cell phones, tablets
- JMAF / Apple device experience is a plus
Experience and Skills:
- 3-5 years of relevant experience in a clinical environment.
- Bachelor's degree (BS or BA)
You will thrive at Sprinter Health if:
- Flexibility, humility, and a sense of humor are your key personality traits.
- You excel at last-minute problem-solving and out-of-the-box thinking.
- You are highly organized and enjoy following processes.
- You communicate effectively both in writing and verbally.
- You can prioritize tasks and escalate situations when necessary.
- You have experience in an on-demand service or healthcare environment.
- You thrive in a fast-paced, high-pressure environment.
- Willingness to travel 40% per month.
- Vehicle required
The Fun Stuff
- Health insurance benefits (PPO / HMO / HSA, 100% of family premiums paid)
- Dental / vision / wellness benefits
- 401k matching
- Unlimited PTO
- Generous parental leave (4 months for the birthing parent, 3 months for a partner, 100% paid)
Sprinter Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.