About SonderMind

At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical outcomes. To enable our clinicians to thrive, SonderMind defines care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking. To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram, Linkedin, and Twitter.

About the Role

This is a hybrid role in the Applied Science function, encompassing Data Engineering and Data Science. You will function as both a technical manager and a senior contributor to our production data warehouse. As a technical manager, you (and your team) will be responsible for the designing, building, managing - and making accessible - streaming and batched data ETL pipelines, moving data from source locations to clean production tables: Your main business stakeholder will be the Analytics and Business Operations teams. As a senior contributor, you will set the standard for code deployment and collaboration across the organization, working closely and collaborating with other data engineers and analysts. This role reports to the head of Applied Science and will have a staff seat within the department, having a voice in the planning and strategic direction of our data infrastructure.

Essential Functions

• Design, construct, install, test, and maintain highly scalable data systems that include distributed databases, data warehouses, cloud storage, etc.
• Develop and maintain databases, data processing procedures, and pipelines, with accountability for the availability of timely and clean production data
• Champion partnership and collaboration with analytics, marketing, and business operations
• Ensure timely and strategically aligned decisions and execution for data engineering relating to source data ETL and analytics
• Oversee a team of data engineers, providing mentorship and opportunities for growth
• Ensure the enablement of analytics and product experimentation plans as part of the product development lifecycle
• Identify and integrate new data management technologies and software engineering tools into existing structures to improve cost and performance
• Translate complex functional and technical requirements into detailed architecture, design, and high-performing data pipelines
• Create custom software components and analytics applications in Python and SQL, with Snowflake as the primary underlying data warehouse
• Troubleshoot data-related issues, perform root cause analysis to resolve them, and communicate changes to leadership
• Optimize and ensure end-to-end data warehouse performance

What does success look like?

Success in this role will be measured by the cost, performance, accessibility, and usability of our production data across the organization, enabling timely, data-driven, decision making. This includes maintaining high availability, ensuring optimal performance, and implementing robust security measures, as well as demonstrating the ability to collaborate effectively to define solutions with both technical and non-technical team members across data science, engineering, product and our core business functions. The successful candidate will make significant contributions to improving our data infrastructure through a combination of optimizing existing processes, or developing innovative new solutions, balancing individual engineering contributions with management and oversight of the team.

Who You Are

Required:

• Bachelor’s degree in Computer Science, Engineering, or a related field
• Minimum five (5) years experience as a Data Engineer (or similar role) deploying version controlled production code in a team environment
• Minimum three (3) years experience gathering stakeholder requirements and translating them to development plans
• Proficiency with with analytics engineering principles and processes
• Proficiency with scripting and programming languages (Python, Java, Scala, etc.)
• In-depth knowledge of SQL and other database related technologies such as NoSQL
• Experience with Snowflake, DBT, BigQuery, Fivetran, Segment, etc.
• Experience with AWS cloud services (S3, RDS, Redshift, etc.)
• Experience with data pipeline and workflow management tools such as Airflow
• Strong negotiation and interpersonal skills: written, verbal, analytical
• Motivated and influential – proactive with the ability to adhere to deadlines in a fast-paced environment
• Self-starter with the ability to multi-task

Preferred:

• Master’s degree in Computer Science, Engineering, or a related field
• Experience and familiarity with HIPAA and ISO security requirements
• Experience with data science principles is a plus
• Previous people management experience
• Knowledge of Docker and Kubernetes to manage data applications
• Experience with AI/ML in GenAI or data software - including vector databases - is a plus

Our Benefits

The anticipated salary rate for this role is between $150,000 - $175,000 per year.

As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.

Our benefits include:

• A commitment to fostering flexible hybrid work
• A generous PTO policy with a minimum of three weeks off per year
• Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
• Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
• Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it.
• Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave)
• 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
• Travel to Denver 1x a year for annual Shift gathering
• Fourteen (14) company holidays
• Company Shutdown between Christmas and New Years
• Supplemental life insurance, pet insurance coverage, commuter benefits and more!

Application Deadline

This position will be an ongoing recruitment process and will be open until filled.

Equal Opportunity

SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.