Sales Operations Analyst - Data Management & Administration
SonarSource
IT, Sales & Business Development, Operations, Data Science
Austin, TX, USA
Posted on Feb 8, 2025
Why should I Apply:
At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific.
We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code.
The impact you will have
We are seeking a detail-oriented and proactive Sales Operations Analyst to support our SalesOps team by focusing on data management, process/tool optimization and administrative functions. The ideal candidate will play a crucial role in ensuring the integrity, accuracy, and efficiency of our sales data, helping the sales team make data-driven decisions and streamline operational processes. This position offers the opportunity to work with cross-functional teams and impact the overall sales performance of the organization.
On a daily basis, you will
- Maintain and manage the sales CRM and associated data, ensuring it is accurate, complete and up-to-date
- Perform regular data audits to identify and resolve discrepancies or errors within the CRM system and other sales platforms
- Create monitoring and validation workflows to maintain data integrity across platforms, identifying and resolving inconsistencies proactively
- Implement and enforce data entry standards, ensuring uniformity and consistency across the sales team
- Assist with the administration of sales tools, including Salesforce, ZoomInfo, Clari, Salesloft, LinkedIn Navigator, Gong etc.
- Work with IT and other departments to troubleshoot system issues and optimise platform configurations
- Identify opportunities for process improvement. Researching, evaluating and implementing tooling to automate repetitive manual tasks related to data entry, reporting, and broader sales and sales operations workflows
- Provide training, documentation and ongoing support to sales teams regarding proper data management, tool usage and business processes
- Collaborate with sales leadership to understand business requirements and align reporting and data management efforts to support sales objectives
- Lead and contribute to system implementation and process improvement projects, managing timelines, stakeholder communication and change management
- Partner with cross-functional teams to understand business needs and translate them into scalable system solutions
- Support ad-hoc reporting requests and create custom reports based on business needs
The skills you will demonstrate
- Bachelor’s degree in STEM, Business, Marketing, or a related field
- 3+ years of experience in sales operations, data analysis, or a related field (preferably within a B2B environment)
- Strong proficiency in data management tools, CRM systems (Salesforce, HubSpot, etc.) and Excel
- Familiarity with sales analytics tools and business intelligence platforms (e.g., Tableau, Power BI)
- Excellent attention to detail and a strong analytical mindset
- Strong problem-solving skills with the ability to identify and resolve data-related issues and focus on continuous improvement
- Exceptional organisational skills and the ability to manage multiple priorities simultaneously
- Strong communication skills, with the ability to present complex data in a clear, actionable format and translate technical concepts into business-friendly language
Why you will love it here:
• Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness – and embraces the right to fail (and get right back up again!). We believe that the best idea wins and everyone has a voice.
• We believe that great people make a great company. We value people skills as much as technical skills and strive to keep things friendly and laid-back while still being passionate leaders in our domains. Our 550+ SonarSourcers from 33 different nationalities can relate!
• We embrace work-life balance. It is important to maintain a healthy work-life balance. This is why we have a flexible work policy that includes remote and in-office hybrid work (minimum three days a week in the office - Monday/Tuesday/Thursday).
• We have a growth mindset. We love to learn and believe that continuous education is critical to our success. In an ever-changing industry, new skills are a must, and we're happy to help our team acquire them.
We prioritize Diversity, Equity, and Inclusion:
At Sonar, we are a global workforce and recognize the value of different backgrounds, and global cultures.
We are committed to creating a diverse work environment and are proud to be an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
All offers of employment at Sonar are contingent upon the clear results of a comprehensive background check conducted prior to the start date.
Please note that applications submitted through agencies or third-party recruiters will not be considered.