Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

The Data Science & Insights team seeks to leverage our massive data sets into actionable insights that deliver business value. As truth seekers and truth tellers, we relay what the data says without bias, even when inconvenient or difficult. We aim to improve decision-making quality and speed across the organization to enable a deeper understanding of our customers and products. We focus on efficient and effective analytic execution, positioning ourselves as the go-to experts with deep knowledge and expertise, constantly striving for better, faster insights from data.

We’re looking for a Product Researcher to join Snap Inc!

What you’ll do:

• Identify research needs by working closely with PM, Design, Engineering, Data Science and Growth teams

• Craft comprehensive research plans, using appropriate research methods, with the help of management or senior mentors

• Own the entire research process from start to finish including, defining, recruiting, moderating, synthesizing, reporting and presenting reports

• Collaborate with the Design, Growth, Product Management, and Data Science teams to craft and carry out studies that highlight solutions for product development and emerging technologies

• Clearly articulate actionable product and design insights to stakeholders

• Be a strong advocate for the user, evangelize user-centered design practices and the importance of usability within the development groups, our company, and other cross-functional organizations

• Work collaboratively with teammates to carry out research that highlights solutions for product development and emerging technologies

Knowledge, Skills & Abilities:

• Experience designing research studies, analyzing results and creating reports with actionable product and design insights

• Solid understanding of UX Research methods with the ability to articulate study design to stakeholders

• Experience working with PM, Design, and Engineering leads

• Comfortable presenting work to stakeholders

• Strong communication skills, with an attention to detail

• Ability to advance multiple projects with competing deadlines across the finish line

• Skilled in behavioral research design, statistical methods, and general programming to improve user experience

Minimum Qualifications:

• BS/BA degree in applied behavioral science, human-computer interaction, psychology, design or similar discipline or equivalent years of experience

• 2+ years of experience conducting UX Product Research

Preferred Qualifications:

• Advanced degree in applied behavioral science, human-computer interaction, psychology, design or similar discipline

• A great product understanding of Snapchat

• Experiences in natural language processing

• Experiences in experimental design and analysis

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

Zone A (CA, WA, NYC):

The base salary range for this position is $130,000-$196,000 annually.

Zone B:

The base salary range for this position is $124,000-$186,000 annually.

Zone C:

The base salary range for this position is $111,000-$167,000 annually.

This position is eligible for equity in the form of RSUs.