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Spectacles Community Manager

Snapchat

Snapchat

Marketing & Communications
Los Angeles, CA, USA
Posted on Tuesday, June 25, 2024

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

Snap Inc. is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

Snap Lab is home to our hardware products with a world-class research & development team. We are focused on pushing the boundaries of what a camera can be, specifically overlaying computing on the real world. Next Generation Spectacles are our first pair of glasses that bring augmented reality to life.

We are looking for a community builder to join our Spectacles product team and focus on the Spectacles community of consumers and developers.

What you’ll do:

  • Work directly with the Product, Design and Engineering teams to understand new AR experiences, product features, and platform capabilities while in development

  • Curate product messaging material for new releases of AR experiences, product features, and platform capabilities that clearly explains the value of those features to current and prospective spectacles users

  • Collaborate with marketing teams internally and externally to produce marketing content in variety of formats (written, videos, or other form of content) for use in email, social media, ads and other marketing channels

  • Engage directly with the community of Spectacles users through direct/indirect online channels to understand perception of product features with users including developers and consumers

  • Create detailed insight reports and presentations for the product and design teams

  • Participate in brainstorming, roadmapping, and planning activities

  • Collaborate with the user research team to engage with community members for specific research studies

  • Develop a complete awareness of the state of the community and develop strategies to better engage with them including online and IRL events

  • Collaborate with the Snap Developer Relations team to organize and promote online and offline events for developers in the community

  • Be the first stop for community concerns and a link to the broader support, product, and engineering teams

  • Collaborate with the Global Brand Experience team to organize, and promote community and branded events

Knowledge, Skills & Abilities:

  • Strong written, and verbal communication skills

Minimum Qualifications:

  • BS/BA degree or equivalent years of experience

  • 6+ years experience in a product marketing or community facing role, 2+ years in AR/VR/gaming space

  • Technical experience or technical training in engineering or software development preferred

Preferred Qualifications:

  • Prior product, design or marketing experience

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These pay zones may be modified in the future.

Zone A (CA, WA, NYC):

The base salary range for this position is $138,000-$207,000 annually.


Zone B:

The base salary range for this position is $131,000-$197,000 annually.

Zone C:

The base salary range for this position is $117,000-$176,000 annually.

This position is eligible for equity in the form of RSUs.