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Lead Product Researcher



Multiple locations
Posted on Tuesday, June 25, 2024

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

The Product team uses creativity, insights, and operational excellence to steer our product vision across Snap Inc. This team of designers, scientists, and product managers work in a highly collaborative environment to build the products and experiences that bring our community together in new and special ways.

We’re looking for a Lead Product Researcher to join Snap Inc!

What you’ll do:

  • Identify research needs by working closely with PM, Design, Engineering, Data Science and Growth teams

  • Craft comprehensive research plans, using appropriate research methods

  • Own the entire research process from start to finish including, defining, recruiting, moderating, synthesizing, reporting and presenting reports

  • Collaborate with the Design, Growth, Product Management, and Data Science teams to craft and carry out studies that highlight solutions for product development and emerging technologies.

  • Clearly articulate actionable product and design insights to stakeholders

  • Be a strong advocate for the user – evangelize user-centered design practices and the importance of usability within the development groups, our company, and other cross-functional organizations

  • Carry out studies that highlight solutions for product development and emerging technologies

Knowledge, Skills & Abilities:

  • Experience designing quantitative research studies, analyzing results and creating reports with actionable product and design insights

  • Solid understanding of UX Research methods with the ability to articulate study design to stakeholders

  • Experience working with PM, Design, and Engineering leads

  • Comfortable presenting work to Sr. Management

  • Strong communication skills, with an attention to detail

  • Ability to advance multiple projects with competing deadlines across the finish line

  • Skilled in behavioral research design, statistical methods, and general programming to improve user experience

  • Solid knowledge of survey design, survey bias and approaches to mitigate survey bias; experiences dealing with large and small sample sizes

  • Experience using SQL and Python/R

Minimum Qualifications:

  • BS/BA degree in applied behavioral science, human-computer interaction, psychology, design or similar discipline or equivalent years of experience

  • 6+ years of experience conducting UX Product Research

Preferred Qualifications:

  • Advanced degree in applied behavioral science, human-computer interaction, psychology, design or similar discipline

  • A great product understanding of Snapchat

  • Experiences in natural language processing

  • Experiences in experimental design and analysis

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!


In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These pay zones may be modified in the future.

Zone A (CA, WA, NYC):

The base salary range for this position is $168,000-$252,000 annually.

Zone B:

The base salary range for this position is $160,000-$239,000 annually.

Zone C:

The base salary range for this position is $143,000-$214,000 annually.

This position is eligible for equity in the form of RSUs.