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Sales Operations Lead

Snapchat

Snapchat

Sales & Business Development, Operations
Multiple locations
Posted on Wednesday, June 5, 2024

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

We’re looking for a Sales Operations Lead based in Beijing or Shenzhen to join our China advertising solutions team in supporting the growth of the business.

The mission of the Sales Strategy & Operations team is to maximize ads business growth and performance by being the objective, trusted partner to the in-market leadership and GTM teams. This role will be aligned to drive advertiser revenue growth across some of Snap’s biggest advertisers via high leverage & scaled support models rooted in operational rigor & consistent sales motions.

What you’ll do:

  • Own weekly revenue forecasting including modeling & partnering with the country Managing Director and Sales leaders on reporting their weekly numbers

  • Be a strategic partner to the country Managing Director and Sales leaders, provide revenue reporting & insights, and proactively seek to improve the LCS business in a data-driven way

  • Support weekly revenue reporting cadence, including development of materials and ad hoc analyses

  • Optimize books of business on a quarterly basis and support quarterly goal setting including sales team and sales rep quotas

  • Deploy data-driven strategies related to global resourcing, sales effectiveness, and go-to-market programs

  • Establish and embed critical metrics to guide the team’s behaviors and evaluate progress

  • Systematize best practices in the sales process and continuously improve critical workflows eg adopting a gold standard in Account plan building and roll out, driving efficiency through use of tools etc

  • Identify areas of market opportunity and gaps to prioritize customer segments accordingly

  • Collaborate with Sales, Marketing, Data Science, Product, and Finance to identify areas of market opportunity, craft plans to capture those opportunities, and reinforce the operational backbone of the team

Knowledge, Skills & Abilities

  • Excellent verbal and written communication skills suited for audiences ranging from sales teams to Snap’s business leadership

  • Experience in using SQL and/or Python

  • Proficiency of Google Cloud Platform (GCP) tools such as Looker, Looker Data Studio, BigQuery; Proficiency with Salesforce, CRM Analytics - Not build beautiful dashboards but know how to navigate and pull the data needed

  • Experience with ML forecasting models

  • Strong proficiency in excel with demonstrated experience in building excel models to solve business problems end-to-end

  • Ability to initiate and drive projects to completion with minimal guidance

  • Experience in working independently, managing multiple concurrent projects and driving strategic and operational initiatives in a cross-functional environment

  • Ability to evolve in a highly-dynamic environment - prioritizing initiatives, defining milestones or KPIs and driving results with ownership and adaptability

  • Communication and interpersonal skills with experience developing and presenting business and technical content to peers and other audiences

  • Experience partnering with a Sales Organization and Sales Leadership

  • Exposure and/or interest for the media and advertising market


Minimum qualifications:

  • 7+ years experience which involved analytical rigor and program management/operational skills typically seen in, but not restricted to, functions like Management Consulting, Sales/Business Operations, Finance or other similar functions

  • Experience and/or interest for the Media and Advertising industry is a strong preference

  • Frequency in both Mandarin and English as working languages

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at accommodations-ext@snap.com.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success.