Ad Review & Integrity Specialist
Snap Inc.
Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.
Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.
Snapchat is the camera used by millions of people every day to Snap with family, watch Stories from friends, see events from around the world, and explore expertly curated content from top publishers. In short, we are a passionate team working hard to build the best platform in the world for communication and storytelling.
We’re looking for an Ad Review Specialist to join Team Snapchat! As a member of the Ad Review team, you will ensure quality review and approval of Snap Ads submissions. Working from our London office, you’ll collaborate with Policy, Legal, Comms and others within Sales and Operations to help create a seamless approval process for Snapchatters submitting ads.
What you’ll do:
Review all Snap Ad submissions to ensure the ads abide by our ad policies and community guidelines
Effectively prioritize between the various queues and project work to ensure all tasks are within the identified team SLAs
Collaborate with the Sales team to create a consistent review experience for our Snapchat partners
Ability to leverage data and liaise directly with advertisers to communicate ad rejection trends, ad policy insights, and other operational metrics
Provide ad policy training and creative best practices to our XFN sales partners in addition to advertisers
Anticipate risks, provide escalation management, communicate with decision makers, and balance business needs versus technical constraints
Work with the Review Operations and Business Integrity teams to troubleshoot tooling errors and identify workflow best practices
Minimum qualifications:
Fluent in Arabic and English
Bachelor’s degree from a 4-year accredited university or equivalent years of work experience
1+ years of relevant work experience
Experience working with SalesForce, JIRA, or other ticket management systems
Preferred qualifications:
Prior Sales, Account Management, or Operations background
Strong interpersonal skills to be able to work with various team members throughout the company
Meticulous attention to detail, as well as an understanding of the digital advertising space
Data driven with a proven track record of leveraging reporting insights to inform decision making
Able to work independently while also operating as a collaborative team player
Flexibility to work any assigned shifts which may include early mornings, late evenings, and weekends
Customer-driven with a passion for supporting Snapchatters
Passion for Snapchat, and up for the challenge of building something from the bottom up
Familiarity with the various Arabic dialects and an understanding of the Arabic and Middle Eastern cultures
If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.
"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.
Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!