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Business Systems Consultant -Insurance Solutions

Shift Technology

Shift Technology

Boston, MA, USA
Posted on Thursday, May 30, 2024

The future of insurance starts with AI. To date, Shift Technology's AI-powered products have benefitted more than 300 million policyholders globally by reducing underwriting risk, identifying more fraud, and automating critical tasks throughout the claims process. Shift harnesses the power of AI to enable the world’s leading insurance organizations to make better decisions. Our products help insurers improve operational efficiency, reduce costs, and deliver superior customer experiences to their policyholders. Our culture is built on innovation, trust, and a drive to transform the insurance industry by imagining and innovating solutions that impact insurers and their customers - like you! We come from more than 50 different countries and cultures and together we are creating the future of insurance.

We are seeking a highly analytical and detail-oriented Business Consultant of Insurance Solutions to join our team. The ideal candidate will be responsible for analyzing business processes, insurance based data, identifying areas for improvement, and providing actionable insights to drive business growth and efficiency for our insurance clients.


  • Conduct in-depth analysis of business processes, systems, and data analysis to identify areas for improvement.
  • Collaborate with stakeholders to gather and document business requirements.
  • Develop and maintain detailed documentation, including business requirements, process flows, and use cases.
  • Analyze and interpret data to uncover trends, patterns, and insights that will drive informed decision-making.
  • Create reports and presentations to communicate findings and recommendations to stakeholders at all levels of the organization.
  • Work closely with cross-functional teams to implement solutions and track progress towards business goals.
  • Identify opportunities for automation and process optimization to increase efficiency and reduce costs.
  • Stay up-to-date on industry trends and best practices in business analysis and process improvement.


  • Have at least 5 years in the InsurTech or insurance industry working with SaaS/ AI/ or fraud technology-based products
  • Proven experience as a business consultant, analyst, or similar role.
  • Experience with system Implementations/ Data Analytics/ Data transformation
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Proficiency in data analysis tools and techniques, such as Excel, SQL, and data visualization tools.
  • Experience with business process modeling and documentation tools, such as Visio or Lucidchart.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
  • Excellent Presentation and Executive Engagement skills
  • Bachelor or higher level degree

To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight:

  • Flexible remote and hybrid working options
  • Competitive Salary and a variable component tied to personal and company performance
  • Company equity
  • Focus Fridays, a half-day each month to focus on learning and personal growth
  • Generous PTO and paid holidays
  • Mental health benefits
  • 2 MAD Days per year (Make A Difference Days for paid volunteering)

Additional benefits may be offered by country - ask your recruiter for more information. Intern and Apprentice position are eligible for some of these benefits - ask your recruiter for more details.

At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria.

Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email and we will work with you to meet your accessibility needs.

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Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.