Receptionist
Saronic Technologies
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Austin, TX, USA
Posted on Jan 24, 2026
Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.
Job Overview
The Receptionist is the first point of contact for employees, candidates, customers, and vendors. This role provides front-desk coverage, visitor management, workplace support, and light administrative coordination to ensure a safe, welcoming, and well-run office environment. The Receptionist partners closely with Workplace, Facilities, IT, Security, and People Ops to support daily operations and escalations.
Responsibilities
- Greet and check in visitors, candidates, and vendors; ensure a professional, hospitality-forward experience
- Manage lobby readiness (cleanliness, signage, supplies, and overall appearance)
- Answer and route inquiries via phone, email, and Slack; respond or triage requests appropriately
- Own the visitor management process (pre-registration, ID verification as required, badge issuance, NDA or visitor paperwork if applicable)
- Coordinate with Security on access, escort requirements, restricted areas, and incident escalation
- Maintain visitor logs and ensure compliance with onsite security protocols
- Support Workplace with day-to-day office needs (basic supplies restock, conference room readiness, signage updates)
- Assist with onboarding and offboarding logistics (badges, basic orientation directions, workspace readiness coordination)
- Support meeting and event set-up coordination (basic furniture moves, catering drop-off coordination, room resets)
- Coordinate vendor arrivals and access; confirm scope timing with Facilities/Workplace
- Submit or support tickets for issues surfaced at the front desk
- Maintain updated front desk SOPs, contact lists, and quick reference guides in Confluence
- Track recurring issues and share trends with Workplace/Facilities to drive improvements
- Support light administrative tasks as needed (purchase requests, basic data entry, badge inventory)
- Maintain front desk supplies, lobby standards, room readiness
Qualifications
- 2+ years in a receptionist, office coordinator, hospitality, or customer-facing operations role
- Strong communication skills (written and verbal) with a high degree of professionalism and discretion
- Comfort working with ticketing and request tools and Microsoft Office
- Strong organization, time management, and ability to triage multiple priorities in a fast-moving environment
- Experience in a high-growth tech or manufacturing environment with elevated security requirements
- Familiarity with visitor management tools (Envoy) and ticketing systems
- Experience supporting events, onsite meetings, or executive and candidate visits
- Hospitality mindset: warm, proactive, and solutions oriented
- Operational rigor: dependable follow-through, strong attention to detail, consistent execution
- Sound judgment knows when to escalate and how to handle sensitive situations appropriately
- Cross-functional collaboration works well with Workplace, Facilities, IT, Security, and People Ops
- Onsite role will require front desk coverage during business hours (schedule determined by site needs)
- May require occasional early and late coverage for candidate days, executive visits, or events
- Maintain visitor check-in accuracy and compliance
Physical Demands
- Prolonged periods of sitting at a desk and working on a computer
- Occasional standing and walking within the office
- Manual dexterity to operate a computer keyboard, mouse, and other office equipment
- Visual acuity to read screens, documents, and reports
- Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies
- Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages)
Benefits:
Medical Insurance: Comprehensive health insurance plans covering a range of services
Saronic pays 100% of the premium for employees and 80% for dependents
Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
Time Off: Generous PTO and Holidays
Parental Leave: Paid maternity and paternity leave to support new parents
Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
Retirement Plan: 401(k) plan with company match
Stock Options: Equity options to give employees a stake in the company’s success
Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office
This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).
Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
This job is no longer accepting applications
See open jobs at Saronic Technologies.See open jobs similar to "Receptionist" General Catalyst.
