Service & Fleet Integration Program Manager
Saronic Technologies
This job is no longer accepting applications
See open jobs at Saronic Technologies.See open jobs similar to "Service & Fleet Integration Program Manager" General Catalyst.Operations
San Diego, CA, USA
Posted 6+ months ago
Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.
Job Overview
Saronic Technologies is shaping the future of naval autonomy. We are seeking a Services and Fleet Integration Manager to lead the development and integration of operational, training, and sustainment pathways that enable fleet-wide adoption of Saronic’s autonomous surface vessel (ASV) systems.
This role operates at the intersection of technical execution and field engagement: configuring systems, supporting integration and test events, capturing lessons learned, and providing critical feedback to improve fleet readiness. The ideal candidate combines strong technical acumen with hands-on problem solving, excellent communication skills, and a disciplined approach to operational execution. The role demands an operator mindset, deep understanding of naval structures and processes, and an ability to align Saronic’s innovative technologies with the needs of manning, training, and equipping fleet operations.
This role is embedded within the Programs organization and works to support Saronic customers across COMPACFLT. The manager partners closely with Program Managers, Mission Services, and Growth to ensure every deployment is safe, efficient, technically sound, and meets current and future customer requirements. Success in this role is defined by the ability to build enduring relationships with fleet stakeholders, ensuring that Saronic becomes a trusted and indispensable partner in their readiness and operational missions.
Responsibilities
- Fleet Integration & Customer Engagement
- Develop and manage relationships with fleet and operational stakeholders
- Serve as the fleet’s trusted point of contact for integrating Saronic capabilities into existing and emerging naval operations.
- Lead planning and coordination for deployment, sustainment, and readiness integration of Saronic resources at fleet locations.
- Establish regular touchpoints with command counterparts to synchronize operational priorities, resolve integration challenges, and identify opportunities for capability expansion.
- Represent Saronic during fleet engagements, training, exercises, and demos, ensuring close alignment between Saronic’s product roadmaps and customer needs.
- Act as an advocate for the customer within Saronic to ensure that fleet perspectives, challenges, and insights directly inform product and service decisions.
- Man, Train, and Equip Path Development
- Define, document, and execute “man, train, and equip” strategies that support operational availability and end-user readiness.
- Partner with internal teams (Mission Services, Product, Programs, and Growth) to ensure training pipelines, sustainment models, and field services align with fleet demand.
- Lead cross-functional integration efforts to align personnel training, maintenance infrastructure, and supply chains with Saronic’s deployment timelines.
- Translate end-user feedback into actionable product, training, and sustainment improvements.
- Operational Readiness & Support
- Collaborate with Engineering and Mission Services to build infrastructure that supports long-term sustainment (e.g., regional maintenance sites, spares management).
- Deliver concise technical reports and recommendations to PMs and internal stakeholders.
- Support fleet-level operational testing, troubleshooting, and readiness verification.
- Internal & Cross-Functional Coordination
- Capture operational data, lessons learned, and customer feedback during field engagements
- Maintain strong communication channels between field operations and internal development teams.
- Contribute to business capture and proposal development by defining service integration and sustainment strategies.
- Serve as the connective tissue between Saronic’s fleet operations and internal technical, operations, and growth teams.
- Ensure that customer lessons learned are captured and institutionalized through playbooks and standard operating procedures.
Qualifications
- Basic Qualifications
- Bachelor’s degree in engineering (systems, mechanical, electrical) or related discipline.
- 8+ years of experience in systems integration, field engineering, or fleet operations
- Demonstrated experience working with Fleet or Combatant Commands and understanding of Navy administrative and operational structures.
- Strong familiarity with Navy training, maintenance, and readiness generation processes.
- Proven ability to coordinate across technical and operational teams to deliver integrated fleet solutions.
- Excellent communication skills and ability to build trust with senior military and civilian stakeholders.
- Preferred Qualifications
- Experience managing or integrating unmanned defense, maritime, or robotic systems.
- Familiarity with naval readiness systems and logistics management systems.
- Experience building or supporting sustainment and training infrastructures for new technologies.
- Ability to thrive in a fast-paced, mission-driven environment with a strong growth mandate.
- Key Competencies
- Risk-based decision-making under high operational tempo.
- Ability to balance execution excellence with growth, team-building, and organizational scaling.
- Established track record of clear, consistent, and correct communications with peers, leaders, and external stakeholders.
- Comfort guiding customers through ambiguous or evolving requirements and shaping actionable solutions.
Benefits
- Medical Insurance: Comprehensive health insurance plans covering a range of services
- Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
- Saronic pays 99% of the premium for employees and 80% for dependents
- Time Off: Generous PTO and Holidays
- Parental Leave: Paid maternity and paternity leave to support new parents
- Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
- Retirement Plan: 401(k) plan
- Stock Options: Equity options to give employees a stake in the company’s success
- Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
- Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office
Physical Demands
- Prolonged periods of sitting and computer work.
- Occasional standing and walking within the office.
- Manual dexterity to operate computers and office equipment.
- Visual acuity to read screens and documents.
- Occasional reaching or lifting up to 20 pounds (e.g., equipment or supplies).
This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).
Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
This job is no longer accepting applications
See open jobs at Saronic Technologies.See open jobs similar to "Service & Fleet Integration Program Manager" General Catalyst.
