Deal Desk Specialist
Sanas
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See open jobs at Sanas.See open jobs similar to "Deal Desk Specialist" General Catalyst.Operations
Bengaluru, Karnataka, India
Posted 6+ months ago
Sanas.ai is pioneering the future of human communication. Founded by a team of Stanford researchers and entrepreneurs with deep industry experience, Sanas has developed the world’s first real-time speech transformation platform capable of accent translation, noise elimination, speech enhancement, and cross-language communication.
Sanas makes conversations clearer, more inclusive, and more effective, removing barriers that prevent people from being understood, regardless of accent, background noise, or native language.
Since going to market in 2023, Sanas has scaled at an extraordinary pace, growing from $0 to $32M ARR in under two years, with a projected >$50M ARR by the end of 2025. The company recently recorded its first $10M quarter and is on track to achieve $120M in ARR next year. With a SaaS-based model, Sanas serves some of the world’s largest enterprises, including Comcast, UPS, UHG. Today, Sanas technology is deployed across >17 of the Fortune 500 and continuing to accelerate growth.
The company’s valuation has a clear trajectory toward multi-billion-dollar market capitalization as it continues to expand into new verticals and product categories. With a TAM that spans all human in the loop communications and beyond, Sanas has the potential to impact every industry and every global interaction.
Sanas is revolutionizing the way we communicate with the world’s first real-time algorithm, designed to modulate accents, eliminate background noises, and magnify speech clarity. Pioneered by seasoned startup founders with a proven track record of creating and steering multiple unicorn companies, our groundbreaking GDP-shifting technology sets a gold standard.
Sanas is a 200-strong team, established in 2020. In this short span, we’ve successfully secured over $100 million in funding. Our innovation has been supported by the industry’s leading investors, including Insight Partners, Google Ventures, Quadrille Capital, General Catalyst, Quiet Capital, and other influential investors. Our reputation is further solidified by collaborations with numerous Fortune 100 companies. With Sanas, you’re not just adopting a product; you’re investing in the future of communication.
Experienced Deal Desk Specialist needed to join our Bangalore team, supporting US based sales with complex enterprise deals often exceeding $250,000. This critical revenue operations role requires deep SaaS expertise, contract management skills, and US Pacific Time availability (9:30 PM - 5:30 AM IST).
Key Responsibilities:
- Deal Management & Strategy:
- Define and implement deal desk strategy, policies, and best practices for enterprise SaaS sales
- Review and approve complex, non-standard sales contracts, NDAs and proposals
- Provide strategic deal support, guidance, and coaching to US-based sales representatives on deal structure, pricing, negotiation, and terms
- Contract & Legal Operations:
- Ensure all contracts adhere to company standards and incorporate lessons learned from previous agreements
- Oversee the complete contract lifecycle from drafting to execution, ensuring all stakeholders are aligned
- Ensure compliance with internal and external rules and regulations, including revenue recognition, legal, and security requirements
- Cross-Functional Collaboration:
- Collaborate with cross-functional teams including finance, legal, product, and customer success to resolve deal issues
- Partner closely with the US sales team during Pacific Time hours to provide real-time deal support
- Work with finance teams to ensure accurate contract details are entered into Salesforce and Maxio billing systems
- Process Optimization & Analytics:
- Implement and optimize deal approval processes and workflows to increase efficiency, profitability, customer experience and accuracy
- Analyze deal performance and trends, providing insights and recommendations to senior management
- Maintain detailed KPIs and metrics to track deal desk performance and impact
Required Qualifications:
- Bachelor's degree in Business/Finance
- 7-10 years deal desk, sales ops or revenue ops experience in SaaS
- Proven track record with $250K+ enterprise deals
- Strong SaaS contract and revenue recognition knowledge
- US enterprise customer experience
- Technical Requirements:
- Expert Salesforce proficiency (advanced CRM/workflow knowledge)
- Maxio billing system experience
- Advanced Excel/Google Sheets for financial modeling
- CPQ systems experience preferred
- Core Skills:
- Excellent English communication
- Strong analytical and problem-solving abilities
- High attention to detail in complex deals
- Ability to work under pressure with multiple priorities
Work Requirements:
- US Pacific Time availability mandatory (9:30 PM - 5:30 AM IST)Self-motivated, independent worker
- Excellent communication and presentation skills
- Flexible, adaptable to fast-paced environment
Joining us means contributing to the world’s first real-time speech understanding platform revolutionizing Contact Centers and Enterprises alike.
Our technology empowers agents, transforms customer experiences, and drives measurable growth. But this is just the beginning. You'll be part of a team exploring the vast potential of an increasingly sonic future
This job is no longer accepting applications
See open jobs at Sanas.See open jobs similar to "Deal Desk Specialist" General Catalyst.
