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Senior Manufacturing Quality Engineer

Samsara

Samsara

Quality Assurance
Taiwan
Posted on Friday, May 24, 2024

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

As a Manufacturing Quality Engineer, you will spearhead our mission to uphold unparalleled production quality standards across our diverse product range. This paramount role requires an exceptional leader capable of autonomously developing and implementing a comprehensive Quality Management System (QMS) that is not only industry-leading but also adaptable to our unique product portfolio. You will work closely yet independently with product development, manufacturing, and supply chain teams, ensuring all products exceed our stringent quality criteria and performance expectations. Your success in this role hinges on your ability to command respect, foster alignment, and navigate the complexities of working with contract manufacturing partners to achieve our product quality objectives.

You should apply if:

  • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
  • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, and countless opportunities to experiment and master your craft in a hyper-growth environment.
  • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
  • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

Click here to learn about what we value at Samsara.

In this role, you will:

  • Oversee the entire spectrum of component quality management, from concept to end-of-life, guaranteeing adherence to rigorous quality and reliability standards. This includes understanding manufacturing limitations and setting appropriate quality benchmarks.
  • Lead the definition of quality requirements for critical mechanical and electromechanical components.
  • Develop and align quality control standards and metrology practices to meet product specifications, in partnership with final assembly manufacturing partners and strategic sub-tier suppliers to ensure uniformity and precision.
  • Utilize advanced analytics for a thorough examination of production data, identifying avenues for product performance enhancement and cost optimization. Employ predictive modeling techniques to identify potential issues proactively before they arise.
  • Coordinate Failure Analysis (FA) initiatives, pinpointing the root causes of component failures and leading corrective actions using the 5-Why analysis. Facilitate FA processes with suppliers to share insights and preventive strategies.
  • Conduct comprehensive quality audits at supplier sites, confirming compliance with established quality protocols.
  • Evaluate and bring up new component suppliers, managing the qualification journey from tool design and production readiness to comprehensive system validation, ensuring suppliers meet Samsara’s stringent quality requirements.
  • Monitor supplier adherence to new product introduction schedules, ensuring a seamless and stable transition to mass production volumes, and meeting product launch timelines.
  • Champion a culture of continuous improvement with suppliers, monitoring Key Performance Indicators (KPIs) to track progress and drive enhancements in quality and reliability.
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

  • BS in Quality Management, Engineering, or a related field, demonstrating a profound understanding of quality standards and methodologies.
  • Minimum of 8-10 years of experience in manufacturing quality management, with a strong preference for backgrounds in high-volume production environments, shipping RF/power/optical-based electronics products in industrial and heavy-duty applications.
  • Strong knowledge of quality standards (e.g., ISO 9001, Six Sigma, Lean Manufacturing) and regulatory requirements, with a track record of applying these in complex manufacturing environments.
  • Exceptional leadership qualities, with the ability to operate independently, make strategic decisions, and influence cross-functional teams and external partners toward achieving quality objectives.
  • Superior analytical and problem-solving skills, capable of conducting sophisticated data analysis to drive quality improvements and cost efficiencies.
  • Ability to travel internationally, depending on project needs.

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.