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Hardware Reliability Scientist



Other Engineering
United States · Remote
Posted on Friday, May 10, 2024

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara’s Hardware Reliability and Quality team enables an exceptional customer experience by building reliable hardware, identifying opportunities to improve customer experience, and engaging cross-functionally to resolve key issues. In this role, a successful candidate will create dashboards, queries, data automation tools, and models to provide insight into the health of Samsara's IoT products, from manufacturing to field performance.

You should apply if:

  • You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
  • You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations.
  • You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go.
  • You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes.
  • You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together.

Click here to learn more about Samsara's cultural philosophy.

In this role, you will:

  • Create and maintain dashboards, queries, and models that bring visibility to development test results, manufacturing data and field health for Samsara products.
  • Perform a variety of exploratory analyses that help us understand the health of our products and identify opportunities for improvement and optimization.
  • Partner with hardware, firmware, support, product, and manufacturing teams to understand broad problem statements, and translate those broad problem statements into specific data pipeline/visualization plans.
  • Take a practical approach to data analytics, referencing realistic thresholds and cross-referencing with field examples to ensure data is high quality.
  • Communicate results and gather feedback to technical and non-technical cross-functional teams.
  • Build robust, flexible, and automated software tools to enable complex analysis of real-time fleet.
  • Contribute to the automation and standardization of our data pipelines.
  • Build visualizations to effectively communicate results.
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

  • 5+ years experience as a data scientist or related role.
  • High level of proficiency using SQL, Python, and R.
  • MS or equivalent coursework in quantitative discipline (e.g., Statistics, Mathematics, Computer Science, Economics, etc.).
  • Understanding of reliability analytics and methodologies.
  • Answer complex questions on customer usage and behavior to enable proactive monitoring.
  • Experience with data manipulation and processing, preferably in SQL or Python (e.g., using PySpark or Pandas).
  • Experience building statistical and other analytical models, preferably in Python (e.g., using scikit-learn, NumPy, etc.).
  • Experience performing data-based triage of hardware products.
  • Understanding of remaining useful life estimates and the various methodologies to generate the estimates (physics-based, machine learning-based, data-based, hybrid models).

An ideal candidate also has:

  • Experience in ensuring the integrity of data sources.
  • Familiarity with Databricks.
  • Familiarity with IoT products and data.
  • Solid understanding of statistics (Weibull distribution, Maximum Likelihood Estimation, Bayesian methods, Monte Carlo analysis, etc.).
  • General knowledge of physics and engineering principles.
  • General Knowledge of data pipelining.
  • Experience with data visualization techniques.

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually.

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.
$139,825$235,000 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.


Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.


Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘’ or ‘’. For more information regarding fraudulent employment offers, please visit our blog post here.