About the role:

Our Telematics team takes real-time signals (think: GPS, Engine RPM, Fuel Levels and hundreds more) from our IoT devices deployed in vehicles and processes them to help our customers make their vehicle fleets safer, greener, and more efficient.

The Telematics firmware team is a cross-functional product engineering team that designs, develops, deploys, and maintains solutions that help our customers become more sustainable in their fleet operations. We primarily work and collaborate closely with product managers, customer support teams, other firmware teams, and full stack engineers to build out our feature sets. The technology in use includes buildkite, databricks, GraphQL, Golang, C++, Linux, CAN, Wifi, USB and LTE. This role will both develop new features and engage in operational ownership of those features as they are deployed to our fleet of devices.

You should apply if:

• You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations.
• You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go.
• You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes.
• You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together.

Click here to learn about what we value at Samsara.

In this role, you will:

• With guidance from senior engineers, develop, debug, and deploy customer facing firmware features written in Golang for Samsara’s cloud-connected hardware platform
• Contribute to our internal observability discipline to ensure the health of our firmware rollouts, design your features with observability in mind
• Work with product support engineers to triage and root cause customer issues
• Collaborate with quality engineering to test our releases
• Build telematics products for the long term and support our 1.5+ million devices in the field
• Adopt Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 2-4 years of professional industry experience in software development
• Golang or C/C++ is a plus but not required
• Exposure to embedded devices / firmware
• Development experience targeting linux devices
• Working knowledge of networking protocols
• Experience with developing and shipping production code
• Experience triaging and assessing incoming customer and QA found issues
• Basic understanding of digital electronics is a plus
• Bachelors or masters in computer science, engineering or similar

An ideal candidate also has:

• Enjoys working at the intersection of hardware, software, networking, and data.
• Thrives in an environment that requires rapid deployment and product iteration based on customer feedback
• Understands how observability ensures high quality releases
• Evaluates how decisions at each layer of the stack affect other layers for different products
• Builds production ready platforms with design for test mindset