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Staff Product Manager - Web Experience

Samsara

Samsara

Product
Remote · United States
Posted on Saturday, January 20, 2024

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

Recent awards we’ve won include:

Glassdoor's Best Places to Work 2024

Best Places to Work by Built In 2024

Great Place To Work Certified™ 2023

Fast Company's Best Workplaces for Innovators 2023

Financial Times The Americas’ Fastest Growing Companies 2023

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey.

About the role:

The Web Experience team is part of our Platform organization, and owns the end-to-end experience of our web dashboard, ensuring a cohesive, consistent, and delightful experience across our entire user base. The web dashboard is the primary interface for our customers and is essential to supporting them across their entire operations - helping them monitor their employees, understand IoT data and generate reports, and conduct critical workflows to resolve issues and ensure their business remains operational. The dashboard also lies at the center of our Connected Operations Platform, driving rich cross-product experiences so that our customers can manage their operations via a single pane of glass. We’re looking for an experienced Staff Product Manager to help re-imagine our web dashboard and build foundations that will allow us to effectively scale across new products and industries.

As a member of the Product team, you’ll be responsible for the end-to-end success of new products and features that delight our customers and further Samsara’s vision. Samsara’s approach to product management is rooted in a deep understanding of the customer. You’ll learn about our customers’ operations, identify the most meaningful problems that we could solve for them, and develop a product vision that maximizes the impact Samsara can make on the market. With a laser focus, entrepreneurial spirit, and easy-to-work-with collaborative approach, you’ll help us drive the next step change in growth of our web platform.

You should apply if:

  • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
  • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
  • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
  • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

Click here to learn about what we value at Samsara.

In this role, you will:

  • Work with our talented engineering and design teams to re-imagine and deliver a new end-to-end web dashboard experience for all of Samsara’s customers
  • Own and build foundational strategies and frameworks to support all product areas, including our design system and in-product education framework
  • Collaborate with product line PMs in a ‘platform PM’ capacity to support their initiatives, align priorities, and interlock dependencies
  • Leverage data to understand our customers and market positioning to ensure effective prioritization, establish a roadmap, and define long-term strategy
  • Develop a technical understanding of our product’s systems and work with engineers and stakeholders to identify meaningful improvements
  • Seek improvements to improve the practice of product management at Samsara to help drive hyper-growth at scale
  • Champion, role model, and embed Samsara’s cultural values (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

  • Deep expertise in product management (minimum 7+ years), with a proven track record of operating & delivering as a platform team
  • A keen eye for best-in-class user experiences and an ability to simplify complex products and workflows
  • Ability to independently synthesize customer insights and data into a cohesive strategy and product roadmap
  • Strong technical understanding, ability to grasp technical concepts and establish credibility with engineers
  • A proven track-record of delivering outstanding results for customers & the business, managing significant complexity & aggressive timelines. You also have a bias-to-action and aren’t afraid to get your hands dirty
  • Excellent communication skills. Must be comfortable presenting to customers, executives, and internal audiences, adjusting your communication style based on your audience

An ideal candidate also has:

  • Bachelors or Masters degree in a technical field; an MBA is a plus
  • Experience with UX focused development
  • Experience in envisioning and executing on large scale platform changes
  • An appreciation for designing features and frameworks for users with varying levels of technological expertise
  • Experience with both external and internal customers as key stakeholders to manage in roadmap planning and development

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually.

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.
$130,200$232,500 USD

At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

Flexible Working

At Samsara, we have adopted a flexible way of working, enabling teams and individuals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company.

Please note: Samsara does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Samsara employees.