Senior Firmware Quality Engineer
Samsara
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
Recent awards we’ve won include:
Great Place To Work Certified™ 2023
Best Place to Work by Built In 2023
Financial Times The Americas’ Fastest Growing Companies 2023
Deloitte Fast 500 Companies
IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners
We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey.
About the role:
Samsara's Quality Engineering (QE) team uses test engineering and data analysis skills to drive product quality so that our customers can realize the full benefits of our platform. In addition to testing the product, the QE team seeks to cultivate a quality culture that produces best in class product reliability, usability, and performance across all of our product development teams.
We're looking for a self-driven, experienced firmware QE for our Firmware Quality Engineering team who has a real passion for quality, enjoys breaking things through creative testing, and strives to innovate and try new things, incorporating continuous improvement of testing methods.
You should apply if:
- You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
- You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations.
- You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go.
- You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes.
- You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together.
Click here to learn about what we value at Samsara.
In this role, you will:
- Partner with a development team to quickly understand an architecture, break it into functional parts, come up with a plan to test/validate, and identify and target weaknesses
- Craft creative ways to exercise embedded subsystems, communication protocols (SPI, I2C, UART, CAN, etc), Networking protocols (TCP/IP, UDP, RTP/RTSP., etc.) and high-level features of embedded devices
- Design and build test fixtures, build tools and author automated scripts
- Execute manual and automated test plans on early prototypes, typically at the “gray box” level
- Help craft quality from a very early stage, ushering the product from early prototype to production
- Document test cases and code used for test execution
- Come up with ideas for custom tools and methods to exercise firmware features
- Rapidly diagnose issues and perform root cause analysis with firmware, backend, and fullstack developers
- Track performance, report results to management, drive issues to closure
- Lead/mentor geographically distributed QE team. Partner with your QE Manager, Firmware Development and Product teams to define quality goals, expand test coverage, and ensure high quality releases
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
- Bachelor's degree or higher in a technical field. Electrical or Computer Engineering preferred
- 7+ years of experience in a quality engineering function
- Experience working with Linux
- Understand microcontroller based embedded systems
- 4+ Experience working with Routing/switching fundamentals and Networking protocols such as TCP/IP, UDP, RTP/RTSP
- Proficiency with scripting and querying languages: Python, SQL
- Hardware and protocol debugging tools
- Proven abilities for effective low-level troubleshooting and root cause analysis
- Strong communication skills, comfortable working with distributed teams from diverse backgrounds
An ideal candidate also has:
- Proficiency with communication protocols including: CAN, LIN, I2C, Tachograph, UART, and SPI
- Experience with automotive test tools including: vSpy, dSpace, CANalyzer
- Experience working in hyper growth organizations
- Ability to thrive in uncertain, early prototype stages of a project when not all features are working yet, and enjoy putting energy into identifying/classifying issues as a way to improve quality
We pay for performance, and top performers are eligible to receive above target equity refresh awards which allow employees to achieve higher market positioning.
At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Benefits
Full time employees receive an above market total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.
Flexible Working
At Samsara, we have adopted a flexible way of working, enabling teams and individuals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company.
Please note: Samsara does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Samsara employees.