Manager, IT Application Engineer
Samsara
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
Recent awards we’ve won include:
Great Place To Work Certified™ 2023
Best Place to Work by Built In 2023
Financial Times The Americas’ Fastest Growing Companies 2023
Deloitte Fast 500 Companies
IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners
We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey.
About the role:
In Samsara’s Business Technology Core IT team, we work to deliver awesome systems, support, and experiences that enable our teams to be as impactful as possible. As a member of the team, you’ll be in charge of owning the technology and processes that enable our people to do their best work. We are responsible for identifying, designing, implementing, and supporting the applications to create a streamlined experience for Samsarians. As a Staff IT Systems Engineer on the team, you will be leading the architecture and technical delivery of a wide variety of solutions along with process engineering, automation and directly contributing towards the improvement of employee experience at Samsara. You will be driving strategic & mission-critical initiatives, technology assessment, architecture decisions, and end-to-end solution delivery by partnering with various technology teams and leaders.
Candidate must be based in SF Bay Area but the role is eligible for remote.
You should apply if:
You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
Click here to learn about what we value at Samsara.
In this role, you will:
Evaluate, innovate, develop, implement, and support any variety of internal SaaS Engineering automation systems geared to produce efficiency at scale
Be the primary owner for key applications or infrastructure: integrate best practices, develop roadmaps, ensure service availability, optimize performance, and maximize impact
Develop and deploy new architecture patterns for services that maximize availability, security, scalability, and livability for the supporting team
Serve as the domain expert on implementation, management, and support of Business technology products and IT applications
Develop metrics and dashboards to provide business leadership with meaningful operational/performance metrics and status reports
Design, develop, support and manage integrations to internal and external systems as required
Deliver high quality software using development methodologies
Conduct research and make recommendations on improvements to systems, tools, and processes
Manage technical requirements gathering, technical gap analysis, and contribute to backlog grooming
Collaborate with other teams in designing, implementing and integrating business applications
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
A Bachelor's degree in Computer Science, Information Technology, engineering or related field
10+ years of experience in an IT Systems Engineering role
Currently at Staff or Principal Level Engineer
Progressively related experience in design, development, and implementation of highly scalable, high-volume software systems, applications and major SaaS solutions
Experience with process design, architecture, implementation, and solution delivery of secure & scalable services
Strong experience working with API’s in Javascript (Node.js) and Python
Proficient in creating and developing Infrastructure as Code (IaC) scripts - utilizing industry standard tools like Terraform and/or CloudFormation. Building CI/CD processes and pipelines to enable 1-click and self-managed deployments
Experience with AWS cloud services: Lambda, EC2, S3, etc
Ability to spearhead and drive work without supervision across functions and collaborate with all levels of users and management
Must be detail oriented, self-organized, be committed to quality and capable of tracking multiple work streams simultaneously
Ability to work in a fast-changing, dynamic, and agile environment, including the ability to manage time and maintain an excellent work ethic
Candidate must have mentoring and guidance skills to provide oversight and direction to contractors and internal members of the engineering team
Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations
An ideal candidate also has one or more:
Exposure to scale in a SaaS-first IT environment (Google Workspace, Okta, Slack, Zoom, Github, Zendesk, etc)
Developed and managed applications in a team environment
Experience with Atlassian suite (Jira, Confluence)
Expertise with SIEM Splunk service
Expertise with Google Workspace and Google Cloud Platform
Expertise in corporate networking and email infrastructure, CCNP+ knowledge
Experience with Terraform
Ability to spearhead and drive work without supervision across functions and collaborate with all levels of users and management
We pay for performance, and top performers are eligible to receive above target equity refresh awards which allow employees to achieve higher market positioning.
At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Benefits
Full time employees receive an above market total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.
Flexible Working
At Samsara, we have adopted a flexible way of working, enabling teams and individuals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company.
Please note: Samsara does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Samsara employees.