Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.

Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.

As Manager of Licensing & Credentialing on the Practice Operations team, you will lead the systems and processes that ensure every clinician practicing on our platform is properly licensed, credentialed, and compliant with state and federal regulations. You will build scalable infrastructure to manage ongoing licensing and credentialing workflows across hundreds of MDs, NPs, and RNs nationwide. You’ll oversee the end-to-end lifecycle: from onboarding and initial licensing, to renewals and audits, to expanding multi-state licensure. You’ll partner cross-functionally with Legal, People, Compliance, and Clinical leadership to ensure our workforce is always ready and able to deliver high-quality care without interruption. You’re a systems thinker with an eye for risk and thrive in fast-paced, high-growth environments where accuracy and timeliness are non-negotiable.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

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