Learning & Development Specialist (Virtual Healthcare)
Rippl
If you got into healthcare to make a difference, you’re in the right place. We’re looking for a values-driven, mission-focused, dynamic Learning & Development Specialist who is passionate about working with seniors (and their families), especially those navigating challenges with dementia. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that’s you, read on!
What’s Rippl?
At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring dementia care to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we’re ready to take action.
We’re reimagining what dementia care for seniors can be. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around dementia care, for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER and hospital.
Our Mission
The Rippl Mission is to enable more good days for those living with dementia and their families.
Our Core Values
At Rippl, we live and breathe a set of shared, core values that help us build the best team to serve our patients, families and caregivers.
We’re fed up. Today’s dementia care isn’t working. Too many families are struggling to find the support they need, and too many seniors are left without the care they deserve. We know it can be done better—so we’re doing it.
We’re changemakers. We’re pioneering a new, better care model that actually works for people living with dementia and their families. We use evidence-based care, technology, and human connection to deliver the support that people need—when and where they need it. And we’re proving it works.
We’re in a hurry. The need for high-quality dementia care has never been greater. The number of people living with dementia is growing at an unprecedented rate. Families need help now, and we refuse to wait.
We start with yes. We don’t let barriers stop us. When faced with a challenge, we figure it out—together. We’re problem-solvers, innovators, and doers who find a way to make things happen for the people who need us.
We care for those who care for others. Great care starts with the people delivering it. We are obsessed with supporting our care team—because when they feel valued and empowered, patients and caregivers get the care they deserve.
Join the movement
We’re looking to find other changemakers who are ready to join our movement.
The Role:
The Learning and Development (L&D) Specialist will play a key role in helping Rippl launch and maintain its programs while supporting the teams that work directly with patients. This role will be responsible for course creation and content development, as well as ensuring new team members are effectively onboarded, and supporting the continuous development of existing teams to meet performance standards.
Essential Functions:
- Monitor the Learning Management System (LMS) including tracking employee performance, documenting onboarding outcomes and loading newly created course content.
- Utilize course authoring software (e.g. Articulate Storyline, Canva, and the Google Suite) to create onboarding content working closely with organizational SMEs to support alignment.
- Transforms training content into presentations, handouts, manuals, interactive activities, simulations and case studies.
- Develop and manage training resources that align with Rippl's values and the changing needs of the business.
- Facilitate implementation of comprehensive onboarding programs for new hires within patient-facing roles.
- Ensure that training materials are up-to-date, relevant, organizationally aligned and easily accessible for all teams.
- Gather data on learner engagement, completion rates, learning outcomes to inform organizational leadership and identify development opportunities.
Qualifications:
- Bachelor's degree in healthcare related field preferred or equivalent experience.
- 2-4 years of experience in organizational development working with clinical teams within a healthcare startup or similar dynamic environment.
- Strong experience with systems training, including Electronic Health Records (EHR) systems.
- Experience utilizing Learning Management Systems (LMS) to monitor new employee onboarding outcomes.
- Strong experience with course authorizing software (Articulate Suite, Google Suite, and Canva).Strong understanding of adult learning principles and experience applying them in training development.
- Skilled in the design and delivery of blended learning, eLearning, and classroom-based learning.
- Highly organized, with the ability to manage multiple projects and training initiatives simultaneously.
- Excellent attention to detail and ability to meet deadlines.
- Ability to clearly convey complex concepts to a wide range of learners.
- Ability to adapt in a fast-paced, changing environment with a focus on continuous improvement.
What’s in it for you
- Opportunity to work with a compassionate and mission-driven team
- Insight into a high-growth startup revolutionizing dementia care
Pay Range Details
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location.
Compensation: $34 - 45 per hour, commensurate with experience.
Employment Type: 1099 Contractor
This is a contract position; as such, the contractor is responsible for their own taxes and benefits. Should the role evolve into a permanent W2 position in the future, it would include a comprehensive benefits package and a revised hourly rate of $29-$38, based on experience and qualifications.
We are going to make some very big waves starting with a small Rippl - come join us!