Executive Assistant/Executive Operations Manager (hybrid remote/in office)

If you got into healthcare to make a difference, you’re in the right place. We’re looking for a values-driven, mission-focused, dynamic Executive Assistant who is passionate about working with seniors (and their families), especially those navigating mental and behavioral health challenges. Someone who is searching for a workplace and culture that is as committed to them, as they are to their patients. If that’s you, read on!

What’s Rippl?

At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring mental healthcare to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we’re ready to take action.

We’re reimagining what it feels like to experience a mental health challenge as a senior. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around mental and behavioral healthcare, both for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER.

Our Core Values

At Rippl, we live and breathe a set of shared, core values that help us build the best team, guide how we work together, and best serve our patients, families and caregivers.

If not Us, then Who? Seniors need better mental health care NOW. Our mission is urgent. And, we’ve got the perfect team to take this on.

Mission is our Middle Name There is no more noble mission than caring for seniors with mental health challenges. We’ve set out to make a giant, lasting, transformational impact.

Clinician Obsession Our team members are our focus, our obsession. We listen and learn from, and with, our clinicians to find the right answers. When we care obsessively for our clinicians, our patients and families will get the care they deserve.

Moving Mountains We see what we’re doing as a movement–a movement focused on solving one of the most important, most urgent challenges in healthcare for a really special group of people.

Raising the bar, for everyone We are leveraging world class expertise to define a new standard of care. Partnering with the country’s leading academic institutions and geriatric clinicians, we are bringing clinical excellence to our seniors.

Join the movement

Rippl is looking for a self-directed, well-organized Executive Assistant to provide primary support for our Chief Executive Officer as well as several key executives including our Chief Operating Officer and Chief Medical Officer. This is a great opportunity to establish working relationships with an executive team and contribute to the overall efficiency and impact of Rippl. The Executive Assistant is responsible for managing schedules, communications and tasks for key executives and performs office management duties for Rippl HQ. The ideal candidate will be adaptable, proactive, and passionate about contributing to our mission of improving dementia care.

Responsibilities

• Coordinate and manage complex calendars, scheduling meetings, appointments, and travel arrangements for key executives. Anticipate needs and prioritize tasks to ensure smooth daily operations.
• Arrange travel for executives, including booking flights, accommodations, transportation, and creating detailed itineraries. Ensure all travel is cost-effective and efficient.
• Prepare meeting agendas, compile necessary materials, and assist with presentation development. Take meeting minutes, track action items, and ensure follow-up on key deliverables.
• Write and edit email and prepares communications and presentations on the CEO’s behalf
• Organize and prepare expense reports
• Manage the leadership team group calendar, including making appointments and prioritizing the most sensitive matters
• Organize meetings, including scheduling, sending reminders, and organizing catering when necessary; welcome visitors and direct them to the appropriate meeting space
• Manage Rippl HQ and other assets
• Perform office tasks including maintaining records, ordering supplies, mailing collateral & swag, and performing basic bookkeeping
• Perform additional duties as assigned

Qualifications

• Lives in or near Seattle, WA; can host meetings or manage tasks in physical office
• Bachelor's degree in Business Administration or equivalent experience required
• 5+ years of experience in an Executive Assistant, Office Manager, or similar role, preferably in a start-up or healthcare environment
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Access to high-speed, reliable internet and a secure, private workspace conducive to confidentiality required
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and at times stressful environment
• Strong problem-solving skills with the ability to anticipate issues and implement solutions proactively
• Knowledge of office administration, clerical procedures, and recordkeeping systems
• Proficient in Google Suite and Microsoft Office Suite or similar software with the ability to learn new or updated software
• A self-starter who takes initiative and is self-directed
• Able to balance multiple priorities effectively
• Able to work independently with minimal oversight
• A Changemaker who anticipates needs and exercises independent and sound judgment
• A team player - thriving in a collaborative work environment
• Able to work in person in Seattle (Eastlake) Rippl HQ 2-3 days a week and to support key on-site meetings
• Believe deeply in the mission of the company and are excited about the opportunity to make mental healthcare for seniors way better

What’s in it for you

• Development, mentoring and training programs designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility
• Fast growth company with opportunities to take on more responsibility or develop into new roles
• Flexible work environment and the opportunity for hybrid remote, in-office work in Seattle
• Competitive compensation
• Annual bonus eligibility
• 401(k) plan with a healthy match
• Equity in the form of stock options
• Medical, Dental and Vision coverage for you and your family
• Life insurance and Disability
• Well-being and Remote Work stipend
• Generous Paid Time Off

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location.

Role: Range is $85,000 - $120,000

We are going to make some very big waves starting with a small Rippl - come join us!

Apply online at www.ripplcare.com/careers