At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. Visit h1.co to learn more about us.

The Commercial team at H1 plays a crucial role in creating that future. It is our role to work in partnership with our colleagues and our customers to understand the most valuable products we can deliver to the market. We strive to deeply understand our customers' needs, and our users' workflows, to solve their problems in simple and novel ways.

You will:
- Lead discovery conversations, product demonstrations, and other sales activities to qualify expansion opportunities and communicate the value of H1's Medical product suite.
- Build trusted, consultative relationships with mid-level stakeholders across Medical Affairs, MSLs, Medical Information, Medical Strategy and Commercial functions, serving as a knowledgeable and reliable point of contact throughout the customer lifecycle.
- Execute multi-stakeholder account strategies that drive retention, renewal readiness, and expansion — identifying and progressing ARR and Services upsell opportunities across business units, therapeutic areas, and geographies.
- Support Executive Business Reviews by contributing account health insights, product utilization data, and strategic expansion narratives that demonstrate H1's value and reinforce long-term partnership.
- Proactively monitor accounts for risk signals — including low adoption, stakeholder changes, or competitive activity — and develop and execute mitigation plans to protect against churn.
- Become a deep product specialist in H1's Medical suite, staying current on new features, use cases, and the evolving landscape of Medical Affairs data needs to credibly advise customers and internal teams.
- Translate customer feedback and unmet needs to shape H1's roadmap for Medical-focused solutions.
- Maintain rigorous CRM hygiene and accurate pipeline and revenue forecasting for your accounts, providing timely deal progression updates to leadership.
- Partner with other members of the Account Team (Account Director, Customer Success Managers, and Implementation Managers) to ensure seamless onboarding, ongoing engagement and support for escalations.

Anticipated role close date: 9/10/2026

H1 is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law.

H1 is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.