Senior RevOps Specialist
Remote
About Remote
Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.
Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.
All of our positions are fully remote. You do not have to relocate to join us!
What you bring
- Several years of relevant experience and a solid understanding of operations (business, revenue or sales preferred)
- Experience leveraging tools like Leandata, Zapier, Camunda or similar to automate processes
- BSc/MSc degree in Management, Business or a similar
- Excellent problem solving, project management, interpersonal and organisational skills
- Expertise in all phases of a project lifecycle, from initiation and planning to execution, monitoring, and closure.
- Exceptional resourcefulness for solving problems and making strategic decisions in uncertain situations
- Strong organisational skills, autonomously balancing multiple priorities and optimising critical paths
- Advanced experience in root-cause analysis
- Deep SFDC expertise and knowledge of enterprise SaaS tools
- You possess a good understanding of process design, an eye for detail, and have a drive to make things more efficient, repeatable and scalable.
- Data-driven and continuous improvement mindset (system thinker)
- Previous experience with Business Process Methodologies (BPM) (preferred)
- SaaS and B2B experience (preferred)
- Experience working remotely is considered a plus (preferred)
- Previous experience working for a global startup (preferred)
Job Responsibilities
- Lead initiatives dedicated to [sales] process improvement and architectural simplification in alignment with GTM strategy.
- Ensure the smooth and timely implementation of new processes across our systems, emphasising scalability and efficiency while prioritising process adoption and documentation
- Identify and evaluate opportunities for process automation and optimisation, ensuring a strategic focus on scalability to accommodate significant business growth.
- Conduct thorough root cause analysis to define problems, gather data, identify additional causes, prioritise, and implement effective solutions.
- Develop and implement operational solutions by leveraging Business Process Methodologies (BPM), like Six Sigma and Agile by defining, designing, executing, monitoring, and optimizing business processes to increase efficiency, effectiveness, and agility
- Collaborate with cross-functional teams to improve integration between Salesforce and critical systems such as Remote, HubSpot, Leandata, and Vitally.
- Monitor process adoption, data compliance, and governance.
- Document and create a knowledge repository for first-tier sales support clarifying new and existing process changes
- Maintain data integrity within customer records in Salesforce and other systems.
- Develop best practices to align sales data quality with company initiatives.
Practicals
- You'll report to: RevOps Lead
- Team: ROPSA
- Location: Anywhere
- Start date: As soon as possible
Remote Compensation Philosophy
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
The base salary range for this full-time position is between $51,100 USD to $102,250 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
Application process
- Interview with Recruiter
- Interview with Hiring Manager (30 min)
- Interview with 2 RevOps Team members (30 min)
- Interview with VP of RevOps
- Prior employment verification check
Benefits
- work from anywhere
- unlimited personal time off (minimum 4 weeks)
- quarterly company-wide day off for self care
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply
- Please fill out the form below and upload your CV with a PDF format.
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
- If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.