What this job can offer you

As a tehcnically-savvy and business-minded solutions architect, you will be responsible for partnering with our most strategic and high-impact platform customers, guiding them through application ideation, development, delivery, and scale to accelerate and maximize the value of what they build with our platform. You will be:

• Working on the most novel and creative use cases being built on our API
• Serving as a critical partner for collecting and delivering high fidelity feedback to Product and Research teams.
• Collaborating closely with the Partnerships, Solutions Consulting, Engineering and Product teams to combine ideas and lead the way in enabling our API strategy
• Grappling with complex technical problems that are critical to the success of our organisations and partnerships, and collaboration across multiple departments

In this role, you will

• Deeply embed with our most strategic platform customers, serving as their technical thought partner in ideating and building novel applications on our API.
• Analyse business objectives, needs and requirements (through prospect, customer, partner and Remote lens) and provide technical guidance, and leadership throughout the bespoke integration development process
• Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value.
• Experiment and prototype solutions with and for your customers.
• Forge and manage relationships with our customers’ leadership and stakeholders to ensure their application’s successful deployment and scale.
• Scale the Solutions Consulting function through sharing knowledge, codifying best practices, and publishing knowledge to our internal and external repositories.
• Validate, synthesize, and deliver high-signal feedback to the Product and Engineering teams.
• Use your expertise in programming with Python and Javascript.

What you bring

• 6+ years of experience in sales engineer, technical solutions consulting experience in the HRtech, fintech or software/technology industry.
• Are proficient in Python and Javascript.
• Built and/or delivered prototypes on top of an API platform.
• Led complex technical projects and programs with many stakeholders.
• Can proactively identify opportunities for maximizing our customers’ business value through leveraging the Remote API.
• Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done to ensure both your team and our customers succeed.
• Have a humble attitude and an eagerness to help others with empathy.
• Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization.
• Thrive in dynamic environments and can navigate ambiguity with ease.

Practicals

You'll report to: Director, Solutions Consulting

Team: Go To Market

Direct Reports: None at present.

Location: For this position we welcome everyone to apply, but we will prioritise applications that can support North America and EMEA timezones.

Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

Application process

The process takes an average of 4 hours across 6 weeks

1. Quick interview with recruiter
2. Interview with future manager
3. Interviews with team members
4. Practical working session with panel
5. Prior employment verification check

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