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As the Director of Risk Operations, you will be responsible for:

• Lead and manage a team of managers responsible for transaction monitoring operations, providing guidance, mentorship, and performance evaluation.
• Ensure high levels of service are provided to both internal and external stakeholders, maintaining and improving satisfaction and compliance standards.
• Develop, improve, and oversee transaction monitoring processes to enhance efficiency, accuracy, and adherence to regulatory requirements with an emphasis on high risk industries.
• Monitor and enhance the overall quality of work within the transaction monitoring unit, ensuring consistency and compliance with internal and external standards.
• Act as the primary escalation point for complex transaction monitoring issues, ensuring timely and effective resolution.
• Guide your team to handle risk-related escalations by reviewing accounts and transactions to identify risky behaviors, including fraudulent activity, large credit exposure, and regulatory non-compliance.
• Drive decisions based on data, create and continuously enhance dashboards and alerts to monitor changing risks and suspicious behaviors.
• Represent the transaction monitoring department in relevant internal forums, advocating for compliance and risk needs and contributing to broader organizational discussions.
• Manage the unit’s efficiency and ensure that goals and targets are met, aligning operations with strategic business objectives.
• Stay abreast of regulatory developments and ensure that the transaction monitoring program complies with all applicable laws and regulations.
• Prepare and present detailed reports on transaction monitoring activities to senior management

• Bachelor’s degree in Business, Law, Finance, or a related field.
• At least 8 years experience in Transaction Monitoring
• At least 5 years experience in managing managers
• Previous experience in a fintech startup or a high-growth company
• Previous experience working with high-risk clients is a plus
• Fluency in English with excellent verbal and written communication skills - MUST
• Great analytical skills and problem-solving attitude
• Great ability to multitask and strong organizational skills
• Willing to work flexible hours with different time zones
• Self-motivated, fast learner, energetic, and driven individual with the ability to learn new skills and a can-do attitude
• (CAMS) or Certified Financial Crime Specialist (CFCS) is a plus

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