At Pylon, we're building the future of B2B Post Sales.

Top support and success teams at companies like Hightouch, Merge, and Sardine use Pylon to manage their customer support and customer success.

We’re building an all-in-one support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by YCombinator, General Catalyst, and a16z and have over 500 B2B companies trusting Pylon to power their customer support and success.

About the role: As the Workplace Operations Manager, you’ll play a key role in supporting our workplace operations and keeping our San Francisco office running smoothly. We're looking for someone who's proactive, detail oriented, and highly organized, but can think outside the box.

This is a fully in-person role; we do not offer remote or hybrid options.

What you will do:

• We don't need you to just own the office, we need you to be excited about supporting the ops team as a whole

• Support our culture initiatives including team off-site and holiday party planning

• Manage office supply inventory, vendor relationships, and day-to-day facilities operations; build process here where you see fit

• Be two steps ahead on office and workplace needs as we grow (we're hiring rapidly)

• Serve as the primary point of contact for visitors, deliveries, and office-related requests

• Coordinate F&B, including weekly breakfasts, daily catered lunches, and handle kitchen restocking

• Partner with the Operations Manager to support cross-functional initiatives as needed; this is a highly collaborative role

What we’re looking for:

• Bachelor's degree or equivalent practical experience

• Excellent written and verbal communication

• Strong prioritization and critical thinking skills

• Resourceful, proactive, and high-slope

• Indexes on efficiency over perfection

• Friendly and engaging personality

Nice to haves:

• Experience in a similar support role

• Experience working at a startup

Compensation and benefits

• The salary range for this position is $110,000 - 130,000

• Medical, Vision, Dental insurance

• 401K

• Unlimited PTO

• Meals, snacks, boba

• Fun team offsites and events (which you'll play a role in planning)

More about Pylon

Traction: We have hundreds of paying customers and are growing fast

Funding: $51M total raised, Series B - backed by a16z, General Catalyst, & Y-Combinator

Founders: Advith Chelikani, Robert Eng, and Marty Kausas

Team: Currently 60 and growing!