At Pylon, we're building the future of B2B Post Sales.

We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by YCombinator, General Catalyst, and a16z. Pylon is a tool that thousands of users spend most of their day in.

Currently, 780+ companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io use us everyday to run their support and customer success workflows. Also, we recently made this year's Enterprise Tech 30 List.

Our product has a very large problem space so there’s a ton of stuff to build and take ownership of - we’d be excited to get your help as we're hiring several extremely talented software engineers across the stack.

We’re now looking for our first Analytics Engineer to help us centralize our data and build the foundation for company-wide reporting and insights.

What you'll work on

• Own our data warehouse: build and maintain pipelines to unify product, GTM, and customer data

• Model product usage, feature adoption, and account activity so teams can self-serve answers

• Partner with Sales, Success, and Product to answer questions like:

  • “Which enterprise customers use our AI features most?”

  • “Who are great reference customers by usage and size?”

• Create dashboards and metrics that the company can operate on

• Help design how Pylon measures success across customers and product

You might be a fit if the below describes you...

• You’ve owned analytics or data modeling for a fast-moving SaaS product

• You’re fluent in SQL and familiar with modern data stacks (dbt, Snowflake, Fivetran, Looker, etc.)

• You can translate ambiguous business questions into structured analysis

• You’re motivated by autonomy, high ownership, and fast iteration

• You’re in SF (or open to relocating) and want to help shape our data culture from the start

Our perks

🍽 Lunch, dinner and snacks at the office

🏥 Fully covered medical, dental, and vision insurance for employees

🏦 Retirement savings

🏝️ 14 company holidays + unlimited PTO

🗺️ Annual offsite

✈️ Relocation and immigration support

More about Pylon

Traction: Have hundreds of paying customers and are growing fast

Funding: In addition to investment from Y Combinator and General Catalyst, a16z we just announced our Series B ($51M total raised)

Founders: Advith Chelikani, Robert Eng, and Marty Kausas

Team: Currently 55+ and growing!

Compensation Range: $180K - $230K